Business Analyst, Integration Analyst
Five Sigma - Claims Management Solution
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudETLSQL
About the role
- Lead requirements elicitation sessions with internal and external stakeholders to gather business needs, integration requirements, and data workflows.
- Translate business requirements into detailed functional specifications, user stories, acceptance criteria, and process documentation.
- Analyze P&C insurance claims workflows and identify opportunities for automation and optimization.
- Conduct gap analysis between customer requirements and system capabilities.
- Design and document integration workflows using REST APIs, webhooks, message queues, and event-driven patterns.
- Collaborate with engineering to define technical integration specifications, field mappings, payload structures, and error-handling requirements.
- Work with SaaS platform architectures to ensure integrations adhere to security, scalability, and reliability standards.
- Review API documentation and guide clients on usage, authentication, rate limits, and best practices.
- Lead data discovery, profiling, and mapping activities for legacy → platform data migrations.
- Define migration rules, transformations, validation criteria, and reconciliation processes.
- Collaborate with data engineering teams on strategies, test scripts, and migration cutover plans.
- Support mock conversions, UAT cycles, and post-migration data audits.
- Serve as a subject matter expert (SME) across P&C insurance data structures, claims workflows, product configurations, and regulatory considerations.
- Partner with Product Management to provide domain input on roadmap, feature design, and platform integrations.
- Support QA teams by refining test cases and validating functional outcomes.
- Communicate progress, risks, and dependencies to project managers and stakeholders.
- Train and support customers during implementations and onboarding.
Requirements
- 5–8+ years of experience as a Business Analyst, Integration Analyst, Systems Analyst, or Solutions Consultant
- Hands-on experience with P&C insurance systems, ideally across policy administration, claims, underwriting, or billing.
- Strong understanding of SaaS architectures and cloud-based technologies.
- Deep experience with API integrations (REST/JSON), webhooks, and event-driven systems.
- Demonstrated expertise in data mapping, migration planning, ETL workflows, and cross-system reconciliation.
- Ability to read/use API documentation, Postman, Swagger/OpenAPI specs, and log/monitoring tools.
- Skilled in writing clear functional specs, user stories, sequence diagrams, and workflow documentation.
- Proficient with SQL or basic data querying for validation/troubleshooting.
- Excellent communication, stakeholder management, and presentation skills.
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
requirements elicitationfunctional specificationsuser storiesacceptance criteriaprocess documentationgap analysisAPI integrationsdata mappingETL workflowsSQL
Soft skills
communicationstakeholder managementpresentation skillscollaborationtraining