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Engineer
Five Nines. Work with a team of engineers that are insanely smart and good at what they do .
Tech Stack
Tools & technologiesVMware
About the role
Key responsibilities & impact- Work with a team of engineers that are insanely smart and good at what they do
- Learn and grow in your breadth of knowledge in IT
- Have complete ownership of your client portfolios by maintaining the integrity of their technology environment and fostering strong relationships with the client team
Requirements
What you’ll need- Develop rapport and manage business relationships with owners and decision makers through phone calls and onsite visits
- Possess a general understanding of assigned clients’ industry and applicable regulations, in order to recognize how they impact IT strategy and needs
- IT Support relating to issues with the internal systems and network infrastructure
- Support services for virtualization technologies with VMware
- Support disaster recovery solutions
- Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
- Document maintenance for all computer systems and network infrastructure
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Maintain proactive work each month to keep systems updated
Benefits
Comp & perks- Full health care benefits options including dental, vision.
- Company laptop, home internet and mobile phone stipend.
- Long term and short term disability insurance.
- 401K plan
- Open PTO
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT supportnetwork infrastructurevirtualization technologiesVMwaredisaster recovery solutionsremote monitoring and managementagent scriptssystem documentationsystem updates
Soft Skills
relationship managementcommunicationteam collaborationclient engagementproblem-solving