Five Nines

Solutions Engineer

• Own Pre-Sales
• Articulate, present, and discuss the full portfolio of Five Nines managed services and solutions
• Strategize with clients and prospects to architect winning solutions
• Accurately document client environments and create detailed statements of Work (SOW)
• Partner with sales and operations teams for pre/post sales activities
• Translate complex technical concepts for business drivers and client benefits
• Stay up to date on emerging technologies and best practices
• Manage multiple concurrent projects while maintaining availability for well-designed solutions

Solutions Architect

Account Executive

• Own a Territory: Develop and implement a comprehensive territory plan to enter mid-market and regulated industries.
• Full-Cycle Sales Leadership: Manage the entire sales process—prospecting, discovery, solution design, proposal, negotiation, and closing.
• Pipeline Ownership: Maintain accurate forecasting and CRM hygiene (HubSpot) to ensure visibility and accountability.
• Strategic Engagement: Build relationships with C-suite executives, boards, and compliance leaders to position Five Nines managed services as critical enablers of compliance, security, and digital transformation.
• Presentation Development: Create and deliver compelling presentations tailored to executive audiences to communicate value and solution alignment.
• Proposal and RFP Management: Participate in the generation of formal quotes and written responses to RFPs, ensuring accuracy and competitive positioning.

Sales Executive – IT Managed Services

Account Manager

• Own a portfolio of assigned partners
• Develop and execute strategic account plans
• Meet or exceed annual revenue and retention goals
• Lead executive business reviews and long-term planning conversations
• Lead complex, multi-stakeholder expansion opportunities
• Proactively identify client risks and growth opportunities
• Maintain accurate forecasting, account plans, and opportunity tracking
• Mentor and support junior Account Managers

Senior Account Manager

• Own a national or multi-state territory and develop strategic plans
• Consistently meet or exceed annual revenue goals
• Lead complex, multi-phase sales cycles
• Serve as the executive-facing point of contact during the sales process
• Develop and deliver compelling presentations tailored to executive audiences
• Maintain rigorous pipeline discipline and forecasting accuracy using HubSpot CRM
• Mentor account executives when needed

Solutions Architect

Sales Executive – IT Managed Services

Senior Account Manager

Senior Sales Executive – IT Managed Services