Five Iron Golf India

Director of Product – Strategy, Private Events

Five Iron Golf India

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $110,000 - $130,000 per year

Job Level

About the role

  • Own the development and evolution of Five Iron’s Private Events product offering, including packages, pricing frameworks, food & beverage structures, premium add-ons, and new event formats.
  • Lead segmentation work using a buyer-based framework: segment = different buyer; product = different experience.
  • Build a clearer product architecture connecting segment ? product ? localization ? sales and marketing execution.
  • Use customer behavior, sales performance, market trends, and AI-enabled analysis to identify new product opportunities and improve existing offerings.
  • Partner cross-functionally to bring new products from concept to rollout with strong go-to-market plans, training, and documentation.
  • Own the architecture and optimization of the core systems that power the Private Events business, including CRM, event management platforms, reporting tools, and workflow automations.
  • Improve the sales process from lead intake through booked event and actualized revenue, ensuring better structure, visibility, and accountability.
  • Refine CRM setup, segmentation, reporting, automation, and pipeline management to support a more scalable sales engine.
  • Create SOPs, playbooks, product cards, and training materials that improve consistency and execution across the Events organization.
  • Support the SVP of Events on strategic initiatives tied to revenue growth, scalability, and product innovation.
  • Analyze close rates, package mix, per-person spend, upsell penetration, and related metrics to identify commercial opportunities.
  • Use AI tools such as Claude and ChatGPT to accelerate segmentation work, product development, brochure creation, proposal logic, and internal workflows.
  • Act as a central connector across Events, Operations, Culinary, Marketing, Technology, BI, and Finance.

Requirements

  • 5–8+ years of experience in product strategy, sales operations, revenue operations, business operations, hospitality product development, or related fields.
  • Proven ability to build or optimize systems, workflows, and go-to-market infrastructure in a multi-unit, hospitality, experiential, or consumer-facing business.
  • Strong product instinct with experience developing, packaging, pricing, or improving customer-facing offerings.
  • Strong fluency with CRM and workflow systems; experience with HubSpot, Salesforce, Tripleseat, or similar platforms preferred.
  • Demonstrated ability to use data, customer insight, and operational judgment to drive commercial decisions.
  • Comfort using AI tools and emerging technologies to accelerate analysis, content creation, workflow design, and product development.
  • Strong project management, communication, and cross-functional leadership skills.
  • Experience in hospitality, events, entertainment, restaurants, or adjacent sectors preferred.
Benefits
  • Health, Dental, and Vision insurance
  • Long and Short Term Disability
  • Accident and Critical Illness Insurance
  • 401(k)
  • Golf Perks! Membership and location-level discounts, generous Callaway golf club allowance, and more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product strategysales operationsrevenue operationsbusiness operationshospitality product developmentdata analysisworkflow optimizationgo-to-market infrastructurecustomer segmentationAI-enabled analysis
Soft Skills
project managementcommunicationcross-functional leadershipoperational judgmentstrong product instinct