Five Iron Golf India

Director

• Achieve the operations and business performance goals for their portfolio of Franchisees, as set by the organization.
• Facilitate Annual Planning and Franchisee Business Review process with Franchisees to assess performance and to align on future goals and commitments.
• Align priority areas with Franchisee to drive the business in sales, profitability, and network growth, while delivering a safe and consistent brand experience.
• Develop and implement coaching plans to ensure Franchisee commitment and follow-through.
• Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans.
• Interpret data to provide coaching and recommendations on priorities for Franchisees to address.
• Follow up on Franchisee commitments and monitor data to check progress.
• Facilitate communication between Franchisees and corporate cross-functional partners.
• Work with the Field Marketing Team on operations initiatives and promotions.
• Work with the Development Team to support procurement and Final Fit Out of New Locations Monitor and support the execution of local & national initiatives.
• Coordinate training support with the Field Training Team.
• Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to 5i brand standards.
• Support management in building a highly functional hourly team with a common goal.
• Foster an environment of customer service in which all team members prioritize the guest experience.
• Perform evaluations as needed based on the Franchisee Business Review process or other indicators.
• Complete all administrative functions in a timely manner.
• Performs other duties as assigned or directed to ensure smooth operations of the service.
• Help coordinate/facilitate New Location opening Training Ensure all Brand Standards are met prior to opening

Director, Franchise Performance

Chief Marketing Officer

• Own strategy to drive casual golfers, social groups, and event-goers into Five Iron Golf locations
• Position and package Five Iron’s lifestyle offerings (events, group play, and F&B)
• Develop and execute go-to-market strategies to increase event bookings, group outings, tourism partnerships, and casual play
• Elevate Five Iron’s F&B offering as a core product
• Cultivate relationships with local businesses, CVBs, and corporate partners
• Partner with marketing shared services, social ops, and event team to deliver campaigns and activations
• Provide strategic direction in digital, social, and experiential marketing
• Define and report KPIs tied to event revenue, F&B growth, and guest satisfaction

VP of Marketing – Hospitality

Project Manager

• Coordinate schedules, meetings, and documentation between internal teams, architects, general contractors, and design vendors
• Track project timelines and deliverables, ensuring all parties are aligned on deadlines
• Maintain and update internal project trackers and logs (e.g., FF&E, procurement schedules, install calendars)
• Assist with FF&E procurement (furniture, lighting, materials, finishes, signage, etc.)
• Collect vendor quotes, manage purchase orders, and follow up on shipments
• Help maintain procurement documentation and organize digital asset libraries
• Support the team on facilities-related requests, including submitting and tracking tickets for general maintenance needs at existing locations
• Liaise with internal operations staff and outside vendors to resolve minor issues efficiently
• Serve as a point of contact for interior design documentation, finish boards, and vendor samples
• Prepare internal reports or status updates as requested by the VP of Interior Design + Art

Junior Project Manager

Consultant

• Manage an assigned portfolio of Franchisees and report to the VP, Franchise
• Achieve operations and business performance goals for Franchisees
• Facilitate Annual Planning and Franchisee Business Review process to assess performance and align on goals
• Align priorities to drive sales, profitability, and network growth while delivering a safe, consistent brand experience
• Develop and implement coaching plans; track and review ongoing data and analytics to guide Franchisee actions
• Interpret data to provide coaching and recommendations and follow up on Franchisee commitments
• Facilitate communication between Franchisees and corporate cross-functional partners
• Work with Field Marketing, Development, and Field Training teams on initiatives, procurement, fit-out, promotions, and training support
• Monitor and support execution of local & national initiatives
• Partner across departments to support consistent execution of systems and delivery of products and services to brand standards
• Support management in building and developing hourly teams and fostering a customer-service environment
• Perform evaluations, complete administrative functions, and perform other duties as assigned
• Coordinate and facilitate new location opening training and ensure Brand Standards are met prior to opening

Franchise Business Consultant

Events

• Contribute to overall venue sales revenue goals by proactively identifying new business opportunities and increasing brand visibility
• Build and execute quarterly sales plans to solicit and target new clients through in-person office visits, email outreach, warm calls and on-site client engagement
• Participate in industry and community events to stay up to date on trends
• Foster client relationships through ongoing communication to ensure repeat business and referrals
• Manage all assigned leads with urgency and according to lead response time standards
• Utilize reports and dashboards to ensure personal sales KPIs are met or exceeded
• Deliver an unparalleled guest experience from inquiry to post-event follow up via phone, email and in-person
• Create, manage and confirm event bookings using Tripleseat, documenting all prospect and client communication
• Partner with Director of Sales to foster a competitive, results-centered sales culture
• Collaborate with operations, culinary, and other departments to execute flawless events and maintain brand standards
• Conduct weekly BEO meetings and detail BEOs, communicating event changes or specific needs to Operations and Culinary
• Maintain high levels of quality, accuracy, and process consistency

Director, Franchise Performance

VP of Marketing – Hospitality

Junior Project Manager

Franchise Business Consultant

Event Sales Manager