Sales Associate
Mondelēz International
Sales Associate
Five Below
part-time
Posted on:
Location Type: Office
Location: Johnson City • Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $11 per hour
Job Level
JuniorMid-Level
About the role
- Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
- Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
- Engage in suggestive selling while staying informed on product availability.
- Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
- Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
- Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
- Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
Requirements
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
- Good communicator with the ability to engage with customers
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on-the-job training
Benefits
- Health coverage
- Financial wellness support
- Personal wellness support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicecommunicationproblem-solvingsuggestive sellingteam collaborationcustomer engagementconflict resolutionflexibilityprofessionalismproduct knowledge