Five Below

Sales Associate

Five Below

part-time

Posted on:

Location Type: Office

Location: McMurray • Pennsylvania • 🇺🇸 United States

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Salary

💰 $11 per hour

Job Level

JuniorMid-Level

About the role

  • Greet and assist customers promptly; approach and acknowledge customers immediately
  • Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations
  • Engage in suggestive selling and stay informed on product availability
  • Promote store events and promotions to enhance shopping experience and drive sales
  • Resolve customer concerns and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges
  • Regularly inform management about merchandise restocking, service requirements, and customer feedback
  • Collaborate with the team to achieve overall store and company objectives
  • Operate cash register and handle transactions
  • Move, retrieve, and put away merchandise; perform stocking duties including ascending/descending ladders
  • Communicate with customers, managers, and coworkers by phone and face-to-face
  • Follow email and printed instructions for merchandise layouts, schedules, and standard operating procedures
  • Work a flexible schedule including days, evenings, weekends, and possible overnight shifts/travel

Requirements

  • At least 16 years old
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
  • Good communicator with the ability to engage with customers
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training
  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders to retrieve and put away stock
  • Frequently kneel, bend, twist, and stoop in stock room and on sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face
  • Ability to work day, evening, weekends and may include overnight shifts and travel (as required)
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
Benefits
  • Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today!
  • Health coverage
  • Financial and personal wellness support
  • Reasonable accommodations for individuals with disabilities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cash register operationmerchandise stockinginformation-gathering skillsproblem-solving
Soft skills
customer servicecommunicationteam collaborationflexibilitycourtesyprofessionalism