Quality Manager – Operations
FitX
full-time
Posted on:
Location Type: Office
Location: Essen • Germany
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About the role
- You check whether agreed contractual terms with our contracted service providers are being complied with.
- You obtain quotes for specific services and prepare new contracts with our service providers.
- You prepare meetings with external partners, attend these meetings, and ensure clear coordination.
- You analyze quality checks as well as defect and complaint reports and track their resolution through to completion.
- You maintain price lists and review incoming invoices.
- You gather cross-departmental feedback, analyze it, and pass relevant insights on to the responsible teams.
- You create training materials and guidelines related to quality management and communicate this content to our studio teams.
Requirements
- Good understanding of our offering, our FitX values, and our service philosophy.
- Confident user of MS Office programs.
- Ideally, experience in pricing or contract management.
Benefits
- 30 days of annual leave per year.
- Option to work remotely, for example from home.
- Company pension plan with an above-average employer contribution.
- Support and budget for your professional development.
- Free training at all our FitX studios.
- FitX discount codes for your family and friends.
- Attractive discounts through Corporate Benefits.
- Monthly subsidies for groceries and public transport.
- Option to take a sabbatical.
- Xuper bicycle leasing program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementquality managementpricing analysis
Soft Skills
coordinationcommunicationanalytical skillscross-departmental collaboration