Audio-Visual Support Engineer
Fitch Group, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as an Audio-Visual SME for Cisco AV including deployment, integration, incident management and support for internally and externally hosted events
- Provide concierge level support and management for C-level and corporate-wide events
- Plan and execute town halls, board meetings, training, and hybrid events from setup through completion
- Support Fitch’s AV strategy in alignment with business objectives and technological advancements
- Proactively monitor and manage Life Cycle Management for all AV infrastructure and software
- Oversee the installation and maintenance of Cisco AV systems in conference rooms, collaboration spaces, and large-scale build outs
- Monitor and support day-to-day AV related service requests
Requirements
- 5+ years of progressive experience in AV technologies with a focus on Cisco and Microsoft Teams solutions
- Excellent troubleshooting and analytical abilities
- Experience supporting VIP conferencing needs
- Strong project management and stakeholder engagement skills
- Outstanding communication, presentation, and interpersonal skills
- Has a passion for learning and adopting new AV Technologies
Benefits
- Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment : A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AV technologiesCisco AVMicrosoft Teamstroubleshootinganalytical abilitiesproject managementstakeholder engagementevent planningincident managementLife Cycle Management
Soft skills
communication skillspresentation skillsinterpersonal skillsproblem-solvingpassion for learning