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Operations Assistant
FIT Economia de EnergiaAuxiliar de Operações managing client documentation and operational tasks connecting energy consumers and suppliers. Focused on resolving operational issues and ensuring proper billing processes.
About the role
Key responsibilities & impact- Review registrations and documents of new clients for validation
- Assist with the department's operational tasks, such as completing forms and performing queries in the AGV system
- Monitor and review the alert center
- Complete spreadsheets with information related to ownership transfers and other important data
- Perform bulk reviews of registrations for large clients
- Contact distribution companies via the 0800 hotline to verify outstanding balances, cancel donations, and follow up on ownership transfer progress.
Requirements
What you’ll need- High school diploma
- Comfortable performing administrative tasks and analyzing documents
- Organized, with the ability to analyze customer data and manage mass validation processes
Benefits
Comp & perks- Meal allowance / food voucher to make your meals more convenient
- Mobility allowance to ease your daily commute
- National health plan (private-room coverage), providing greater comfort and security for you and your family
- Dental plan to care for your smile
- Life insurance for greater peace of mind
- Wellhub (Gympass) program, offering access to a variety of gyms and activities to support your physical and mental health
- Energy bill savings program to help reduce your monthly costs
- Partnerships with universities to encourage your professional growth
- Partnership with Open English to develop your English and expand your opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
organizedanalyticaladministrative
Certifications
high school diploma