Fiskars Group

Financial Planning and Analysis

• Oversee and take full responsibility for Finance services within our Delivery & Finance domain and ensure high performance from offshore service provider.
• Manage the end-to-end service lifecycle, from design and implementation to support and continuous improvement.
• Develop and maintain strong relationships with vendors and service providers to ensure timely and effective delivery of services.
• Manage and oversee the day-to-day operations, service delivery and support provided by service providers and vendors.
• Ensure timely and effective resolution of incidents and service requests.
• Minimize disruptions and enhance service quality.
• Monitor service performance metrics and implement corrective actions to meet or exceed service level agreements (SLAs).
• Provide leadership and mentorship to the IT services teams, fostering a culture of excellence and innovation.
• Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.
• Collaborate with Finance, Business and IT counterparties to understand their needs and translate them into effective IT service strategies.
• Manage and monitor the IT service budget, ensuring cost-effective delivery of services and adherence to financial targets.
• Co-drive and support commercial negotiations for IT Services in scope.
• Ensure compliance with relevant regulations and standards and maintain the security and integrity of IT systems and data.
• Oversee the Consumer Data Requests (GDPR, CCPA) process in area.

IT Service Manager, Finance

Data Engineer

• Translating business architecture to data architecture using common data management and architecture standards and best practices.
• Developing, optimizing and debugging high performance data pipelines.
• Contributing in strengthening the common information architecture and data asset at Fiskars Group.
• Working closely with key stakeholders such as Subject Matter Experts, Business Key Users, Vendors , Development and Portfolio Management, IT project manager(s), Domain Architect, Solution Managers and other Data Engineers.

IT Service Manager, Finance

Senior Data Engineer