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About the role
Key responsibilities & impact- Collaborate with the deal team, including sales, proposal personnel, SMEs, and executive leadership, to complete and respond to various RFPs for merchants, financial institutions, and government entities
- Perform a detailed analysis of RFPs, prepare compliance matrices, outlines, and schedules in accordance with RFP and Proposal Operations guidelines
- Manage multiple, concurrent complex proposal efforts and teams simultaneously
- Identify, organize, and coordinate proposal resources, ensuring the completion of all assignments, reviewing all work, and adhering to internal quality control measures
- Develop original, customized content that reflects the approach and bolsters the Fiserv advantages
- Lead proposal teams in discussions on proposal win themes, value propositions, and other strategic messages
- Write detailed responses that convey the solution capabilities and advantages in language and concepts easily understood by others, with proper grammar and mechanics, and editing/revising skills
Requirements
What you’ll need- 10+ years of experience in a fast-paced proposal environment in financial services/payment processing or similar field, responding to merchant, government and financial institutions RFPs
- Ability to understand and articulate client’s business requirements into a cohesive, persuasive final product
- Exemplary organizational skills, including accuracy and timeliness, with the ability to manage multiple activities and meet established goals in a deadline-driven environment
- Advanced Microsoft Office Suite (for example, Teams, Word, Excel, PowerPoint), Adobe Professional experience
- Bachelor’s degree in Marketing, English, Communications, Journalism, Mass Media or a related field
- Proficient with Responsive (formerly RFPIO) or similar proposal automation software tools (great to have)
- Proficient in Shipley processes and standards (great to have)
- Association of Proposal Management Professionals (APMP) Certification (great to have)
Benefits
Comp & perks- Maintain a healthy work-life balance with paid holidays
- Generous time off policies, including Unlimited Recharge & Refuel for qualifying associates
- Free counseling through our EAP
- Competitive salaries
- Fiserv 401(k) Savings Plan
- Employee Stock Purchase Plan
- Living Proof program where you can exchange points for a variety of rewards
- Medical, dental, vision, life and disability insurance options
- Range of well-being resources through our Fuel Your Life program
- Training, development, certification, and internal mobility opportunities
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Proposal WritingCompliance Matrix PreparationContent DevelopmentProposal AnalysisEditing and Revising
Soft Skills
Organizational SkillsCommunication SkillsTeam LeadershipDeadline Management
Certifications
APMP Certification
