Product Growth Delivery Manager, SMB Direct

Fiserv

Product Growth Delivery Manager driving SMB Direct sales and program execution for a leading fintech company. Supporting training, tools, and messaging for new business acquisition.

Posted 6/29/2026full-timeAlpharetta • Florida, Maryland, New Jersey • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support product growth strategies that directly impact new merchant acquisition (front book)
Execute programs that increase penetration of strategic products across the SMB Direct channel
Partner with Sales, Product, and Operations to align on growth priorities and pipeline acceleration
Support the rollout and execution of sales programs, campaigns, and blitz initiatives designed to generate new business
Develop and deliver sales training to improve lead conversion, pipeline management, and close rates
Ensure sellers are enabled with clear guidance on how to drive front book growth through key motions and tools
Translate product strategy into field-ready enablement to support adoption and sales execution
Support go-to-market efforts for new and existing products, ensuring alignment to acquisition goals
Create positioning and value propositions that resonate with SMB prospects and drive conversion
Deliver clear, consistent communications to the field to support sales programs, product initiatives, and growth priorities
Track performance of sales programs and product initiatives tied to front book growth
Identify gaps in execution, training, or messaging and implement improvements

Requirements

What you’ll need

5+ years of experience in sales enablement, product delivery, product growth, or sales program execution
Strong understanding of SMB sales environments and new business acquisition dynamics
Experience supporting sales campaigns, pipeline development, and conversion improvement
Excellent communication and training skills with a focus on field adoption
Ability to operate cross-functionally across Sales, Product, Commercialization, Marketing, Operations, and other operational teams

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales Program ExecutionLead ConversionPerformance TrackingProduct DeliveryField Adoption

Soft Skills

Excellent CommunicationCross-Functional CollaborationTraining Skills