PS Advisory Services Consultant – Non-Technical

Fiserv

PS Advisory Services Consultant supporting ACH Outsourcing implementations for financial services at Fiserv. Analyzing client requirements and providing consultation, training, and application support.

Posted 6/26/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $72,000 - $126,600 per yearWebsite

About the role

Key responsibilities & impact

Analyze client conversion requirements for ACH Outsourcing implementations and document business, operational, and data needs required for delivery.
Consult with clients before, during, and after implementation to define procedures, clarify requirements, and support conversion readiness.
Interpret client systems, workflows, and conversion data to validate alignment with implementation objectives and balancing requirements.
Deliver client training on system usage, online terminal support, and daily application balancing procedures throughout the implementation lifecycle.
Support user acceptance testing (UAT) activities by addressing questions, validating workflows, and helping resolve issues that affect readiness.
Communicate implementation progress, risks, and issues to internal stakeholders to support timely awareness and resolution.
Provide application support during implementation activities and identify opportunities to improve processes, documentation, and delivery outcomes.
Present product demonstrations as needed to support client understanding and solution adoption.

Requirements

What you’ll need

5+ years of experience in financial services, payments, or a related domain supporting client implementations, conversions, or advisory services.
5+ years of experience working with Automated Clearing House (ACH) processing operations, including application of National Automated Clearing House Association (NACHA) rules and regulations.
5+ years of experience supporting software implementation, integration, or delivery projects across the full project lifecycle.
Experience working with third-party systems and translating business and operational requirements into implementation activities.
Experience using ACH platforms, including PEP+ or similar payment processing applications.
Ability to support functional testing, production support activities, and client training using clear written and verbal communication.
Bachelor's degree in Business Administration, Computer Science, or a related field, or equivalent combination of education, related experience and/or military experience.

Benefits

Comp & perks

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ACH processingsoftware implementationintegrationfunctional testingclient trainingapplication supportbusiness analysisdata validationproject lifecycle managementdocumentation

Soft Skills

communicationconsultationproblem-solvingclient supporttraining deliverystakeholder managementprocess improvementpresentation skillsinterpersonal skillsorganizational skills