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Fiserv

PS Advisory Services Consultant – Non-Technical

Fiserv

Consultant supporting client implementations for ACH Outsourcing solutions at Fiserv. Collaborating with internal teams and clients for successful transitions and training.

Posted 6/26/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Analyze client conversion requirements for ACH Outsourcing implementations and document business, operational, and data needs required for delivery
  • Consult with clients before, during, and after implementation to define procedures, clarify requirements, and support conversion readiness
  • Interpret client systems, workflows, and conversion data to validate alignment with implementation objectives and balancing requirements
  • Deliver client training on system usage, online terminal support, and daily application balancing procedures throughout the implementation lifecycle
  • Support user acceptance testing (UAT) activities by addressing questions, validating workflows, and helping resolve issues that affect readiness
  • Communicate implementation progress, risks, and issues to internal stakeholders to support timely awareness and resolution
  • Provide application support during implementation activities and identify opportunities to improve processes, documentation, and delivery outcomes
  • Present product demonstrations as needed to support client understanding and solution adoption

Requirements

What you’ll need
  • 5+ years of experience in financial services, payments, or a related domain supporting client implementations, conversions, or advisory services
  • 5+ years of experience working with Automated Clearing House (ACH) processing operations, including application of National Automated Clearing House Association (NACHA) rules and regulations
  • 5+ years of experience supporting software implementation, integration, or delivery projects across the full project lifecycle
  • Experience working with third-party systems and translating business and operational requirements into implementation activities
  • Experience using ACH platforms, including PEP+ or similar payment processing applications
  • Bachelor's degree in Business Administration, Computer Science, or a related field, or equivalent combination of education, related experience and/or military experience.

Benefits

Comp & perks
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ACH processingsoftware implementationintegrationuser acceptance testing (UAT)data analysisbusiness requirements documentationapplication supportprocess improvementproduct demonstrationsclient training
Soft Skills
consultationcommunicationproblem-solvingstakeholder managementorganizational skillsclient supporttraining deliveryrisk managementadaptabilitycollaboration