Relationship Manager

Fiserv

Relationship Manager at Fiserv supporting healthcare and insurance clients. Aligning merchant products to client needs and enhancing revenue in financial technology industry.

Posted 6/25/2026full-timeRemote • Minnesota • 🇺🇸 United StatesSeniorLead💰 $82,700 - $129,300 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary relationship lead for assigned clients and coordinate with internal partners to align communication, priorities, and operational support.
Develop and execute account plans that support revenue growth, profitable deal structures, and long-term client partnerships.
Identify, qualify, and advance pipeline opportunities that increase portfolio performance, contribution margin, and product adoption.
Lead contract renewals and renegotiations to secure favorable business outcomes and support client retention.
Build relationships across multiple client stakeholder levels and collaborate with internal subject matter experts to implement growth strategies.
Meet assigned revenue goals through renewals, cross-sell opportunities, and consultative solution positioning across the client portfolio.
Monitor client satisfaction, resolve business issues, and manage day-to-day portfolio activities to support retention and financial performance.

Requirements

What you’ll need

8+ years of experience in relationship management, account management, or business development within payments, financial technology, or related financial services environments.
8+ years of experience in healthcare and insurance client management, including supporting providers, payors, hospital systems, insurance companies, or benefit administrators.
8+ years of experience growing large client relationships and executing cross-functional strategies to increase revenue, retention, and product adoption.
8+ years of experience in merchant acquiring, biller solutions, omnichannel payments, issuing solutions, or related payment products.
Experience using Salesforce or a similar customer relationship management platform for pipeline management, account planning, and client activity tracking.
Bachelor's degree or higher in Business, Finance, Marketing, or related field or equivalent combination of education, related experience and/or military experience.

Benefits

Comp & perks

Health insurance
401(k)
Paid time off
Flexible work hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

relationship managementaccount managementbusiness developmentpipeline managementaccount planningclient activity trackingcross-functional strategiescontract renewalsnegotiationsrevenue growth

Soft Skills

communicationcollaborationclient satisfaction managementproblem resolutionstrategic thinkingrelationship buildingconsultative sellingorganizational skillsleadershipstakeholder management