Senior Director, Product Management – Disputes

Fiserv

Senior Director of Product Management at Fiserv leading Disputes product line strategy and execution. Managing product lifecycle, stakeholder engagement, and compliance across various platforms.

Posted 6/23/2026full-timeOmaha • New Jersey, New York • 🇺🇸 United StatesSenior💰 $118,500 - $201,600 per yearWebsite

About the role

Key responsibilities & impact

Provide strategic direction and leadership for Fiserv’s Disputes product line including debit and credit card, plus non-card disputes.
Manage all aspects of the Disputes product suite across platforms and business units, driving to a unified strategy that meets clients’ segmented needs.
Drive end-to-end product lifecycle management, from ideation to launch, ensuring products are delivered on time, within budget and with superior quality.
Engage with internal and external stakeholders to gather feedback, understand pain points and prioritize product enhancements.
Collaborate with internal teams to develop go-to-market strategies, positioning and sales enablement materials.

Requirements

What you’ll need

Bachelor’s degree in business, marketing, engineering or a related field, MBA Preferred.
Digital native with strong comfort with design thinking, UX, data driven product development, Agile, APIs.
Exceptional ability to think strategically and analytically coupled with strong verbal and written communication skills.
Strong commercialization skills – specialty in aligning cross-functionally to common goals.
Master collaborator with the ability to negotiate, influence others and maintain effective business relationships.
U.S. work authorization required.

Benefits

Comp & perks

annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product lifecycle managementdesign thinkingUXdata driven product developmentAgileAPIscommercialization skills

Soft Skills

strategic thinkinganalytical skillsverbal communicationwritten communicationcollaborationnegotiationinfluencerelationship management

Certifications

Bachelor's degreeMBA