Payroll Team Lead

Fiserv

Lead payroll-related projects and process improvements across U.S. and Canada payroll functions.

Posted 6/19/2026full-timeMilwaukee • New York, Wisconsin • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

C++

About the role

Key responsibilities & impact

Lead payroll projects from planning through execution, including scope, timelines, milestones, risks, issue resolution, stakeholder updates, and post-implementation follow-up
Analyze current payroll processes, systems, and controls to identify improvement opportunities, reduce manual work, strengthen compliance, and improve the associate experience
Partner with Payroll, HR, Finance, Technology, Legal/Compliance, vendors, and COE teams to align project requirements, validate data, resolve issues, and drive decisions
Coordinate testing, validation, communication, training, and change management activities for payroll system, vendor, policy, and process changes
Create and maintain project documentation, process maps, standard operating procedures, job aids, and implementation plans to support operational readiness
Prepare accurate project reporting, metrics, issue logs, decision records, and leadership-ready summaries of progress, risks, and outcomes
Support payroll reconciliation, data analysis, and root-cause review activities needed to inform project decisions and validate successful implementation
Ensure project deliverables support compliance with federal, state, provincial, and local payroll, wage, hour, tax, and audit requirements
Serve as a subject matter resource and escalation partner for project-related payroll questions, risks, dependencies, and operational impacts
Assist with payroll tax and payroll process daily activities when project cycles are slow

Requirements

What you’ll need

Bachelor’s degree in accounting, Business Administration, Human Resources, Project Management, or related field required
4+ years of payroll experience, including payroll processing, balancing, internal controls, payroll taxes, issue resolution, or payroll operations support
2+ years of experience leading or coordinating projects, process improvements, system changes, implementations, or cross-functional initiatives
2 or more years’ experience with Workday Payroll or comparable payroll/HCM systems
Must have at least 1 year of Fiserv experience
Workday experience
CPP certification
PHR, SPHR, GPHR certification

Benefits

Comp & perks

Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
Free, secure, covered parking
Onsite fitness center with lockers and showers
Easy access to restaurants, shops, and entertainment, including 3rd Street Market Hall

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

payroll processingpayroll balancinginternal controlspayroll taxesissue resolutiondata analysisproject managementprocess improvementssystem changesimplementation

Soft Skills

stakeholder managementcommunicationproblem-solvingchange managementcollaborationanalytical thinkingorganizational skillsleadershiptrainingdocumentation

Certifications

CPPPHRSPHRGPHR