Fiserv

Technical Business Analyst II

Fiserv

full-time

Posted on:

Location Type: Office

Location: Frisco • New Jersey, Texas • 🇺🇸 United States

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Salary

💰 $90,000 - $151,200 per year

Job Level

SeniorLead

Tech Stack

Selenium

About the role

  • Gather and analyze business needs, translating them into clear functional and non-functional requirements
  • Develop detailed requirement specifications and comprehensive technical documentation for software features
  • Create project scoping materials, including Statements of Work (SOWs), defining the project scope, objectives, deliverables, and preparing time and cost estimates
  • Collaborate with developers, QA, product owners, and stakeholders to promote transparency, mitigate impediments, and foster effective communication among cross-functional team members
  • Maintain up-to-date technical documentation, including system architecture diagrams, API documentation, and user guides
  • Design user-friendly training materials and instructional videos to educate internal teams and end-users
  • Develop detailed QA test plans, test cases, and scripts for new features and regression testing
  • Execute test plans, conduct functional and regression testing, document test results, and manage defect tracking to resolve issues to meet acceptance criteria and compliance standards

Requirements

  • 9+ years of professional experience in roles such as Business Analyst, Systems Analyst, or Scrum Master in a software development environment
  • Ability to articulate clear functional and non-functional requirements and create comprehensive project documentation, including SOWs and time/cost estimates
  • Solid understanding of software QA methodologies, experience in developing test plans, writing test cases, and performing validation testing
  • Proficiency in Jira (for issue/project tracking), Confluence (documentation), and Git (version control)
  • Excellent verbal and written communication skills with the ability to work effectively with cross-functional teams and convey technical information clearly
  • Strong analytical and problem-solving skills, capable of understanding complex business processes, especially in financial or payment systems, and proposing effective solutions
  • Ability to multitask and perform various roles in a dynamic environment, maintaining attention to detail and quality
  • Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent work experience)
  • Previous experience in financial services, banking, or payment processing software (What Would Be Great to Have)
  • Relevant professional certifications such as Certified Scrum Master (CSM), PMI-ACP, or CBAP (What Would Be Great to Have)
  • Understanding of industry compliance and security standards (e.g., PCI DSS, data privacy laws) (What Would Be Great to Have)
  • Familiarity with Postman (for API testing) and automation tools like Selenium (What Would Be Great to Have)
Benefits
  • For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisfunctional requirementsnon-functional requirementsproject documentationQA methodologiestest planstest casesregression testingdefect trackingsystem architecture
Soft skills
communication skillsanalytical skillsproblem-solving skillsmultitaskingattention to detail
Certifications
Certified Scrum Master (CSM)PMI-ACPCBAP