Fiserv

IT Services Administrator

Fiserv

full-time

Posted on:

Location Type: Office

Location: Omaha • New York • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ApacheAWSCloudITSMLinuxSplunkSQL

About the role

  • Oversee and manage IT services for digital apps and card services teams
  • Production Application support in Linux and Microsoft Windows environments
  • Manage and maintain applications, ensuring optimal performance and security
  • Coordinate patching and code deployments and work support troubleshooting tickets
  • Oversee the administration and support of Linux and Microsoft Windows systems, as well as IIS and Apache
  • Manage batch processing to ensure timely delivery of files and timely processing
  • Implement and monitor IT service management processes to ensure high availability and reliability
  • Utilize Dynatrace and Splunk for performance monitoring and troubleshooting
  • Collaborate with cross-functional teams to identify and resolve IT issues
  • Develop and maintain documentation for IT services and processes

Requirements

  • 5+ years working in a Windows and Linux environment
  • 5+ years of experience in network protocols and troubleshooting
  • 4+ years of experience with scripting tools (bash, json, yaml)
  • TLS Certificate knowledge
  • SQL knowledge
  • Collaboration with cross-functional teams
  • Bachelor’s degree in Computer Science, Engineering, or a related subject
  • Must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future
  • On-site Monday through Friday (Omaha or Lincoln, Nebraska)
  • Role requires being on-call during non-standard and/or overnight hours on a rotational basis
  • (Nice to have) Windows and/or Linux System Administration experience
  • (Nice to have) AWS Cloud experience
  • (Nice to have) Application Support experience
  • (Nice to have) Dynatrace and Splunk monitoring experience

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
LinuxMicrosoft Windowsscripting toolsbashjsonyamlSQLnetwork protocolsapplication supportIT service management
Soft skills
collaborationtroubleshootingdocumentation
Certifications
TLS Certificate