Product Director

Fiserv

Product Director for Clover Healthcare at Fiserv creating healthcare solutions for efficient operations and patient experience. Leading product strategy, development, and market growth in the healthcare vertical.

Posted 6/16/2026full-timeSunnyvale • California • 🇺🇸 United StatesLead💰 $163,200 - $244,800 per yearWebsite

About the role

Key responsibilities & impact

Develop a comprehensive healthcare product strategy aligned with Clover’s overall mission, business priorities, and annual operating plan, with a P&L responsibility.
Establish a clear healthcare product vision and multi-year roadmap, prioritizing capabilities based on provider needs, regulatory requirements, market dynamics, and business objectives, while building senior-leader alignment across the firm.
Identify emerging trends and technological advancements across healthcare payments, revenue-cycle management, and digital health solutions to maintain competitive differentiation.
Foster a culture of data-informed decision-making that remains grounded in the voice of healthcare providers, patients, and the financial performance goals of the organization.
Drive the end-to-end product development lifecycle, from ideation through launch, ensuring timely, high-quality delivery of reliable, scalable, secure, and compliant healthcare solutions.
Partner closely with product development teams to define and prioritize feature enhancements and new offerings tailored to healthcare workflows, including eligibility verification, patient billing, insurance adjudication, and point-of-care collections.
Collaborate with engineering and design teams to define product requirements, user stories, APIs, and integrations with major EHR and Practice Management Systems.
Lead the creation of exceptional user experiences for both providers and patients, ensuring Clover’s healthcare products are intuitive, transparent, and reduce administrative burden while improving financial outcomes.
Develop and execute strategic plans to drive sales growth and expand market share within the healthcare industry.
Conduct in-depth market and customer research to understand healthcare provider pain points, patient financial challenges, and the competitive landscape.
Lead, mentor, and inspire a team of direct and/or indirect product managers and designers to build best-in-class healthcare products through a structured, disciplined product management approach.

Requirements

What you’ll need

Bachelor’s degree in business, technology, healthcare administration, or a related field preferred.
Proven track record of 10+ years in product management, with significant leadership experience in healthcare, fintech, or health-tech.
Deep understanding of healthcare revenue cycle management, including claims processing, copays, deductibles, patient responsibility, and HSA/FSA payments.
Strong background in payments, point-of-sale technology, and vertical SaaS platforms within regulated industries.
Demonstrated experience building and scaling products that integrate with EHR (Electronic Healthcare Records) and Practice Management Systems.
Strong analytical and problem-solving skills, with the ability to leverage data for strategic decision-making.
Experience scaling products globally as Clover expands into new healthcare markets.
Excellent communication, executive presentation, and stakeholder-management skills.
Experience with Agile development methodologies is a plus.
Demonstrated ability to drive product innovation, regulatory compliance, and business growth in complex environments.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Remote work options
Professional development opportunities
Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementhealthcare revenue cycle managementclaims processingpaymentspoint-of-sale technologyEHR integrationAgile development methodologiesdata analysisstrategic planningproduct development lifecycle

Soft Skills

leadershipcommunicationproblem-solvingstakeholder managementmentoringcollaborationdata-informed decision-makingexecutive presentationteam inspirationuser experience design

Certifications

Bachelor’s degree in businessBachelor’s degree in technologyBachelor’s degree in healthcare administration