Cybersecurity SOC Analyst

Fiserv

Cybersecurity SOC Analyst supporting investigation and response activities for cybersecurity events at Fiserv. Collaborating with incident analysts to monitor and analyze security incidents.

Posted 6/11/2026full-timeBengaluru • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Monitor and triage security alerts and events generated by enterprise security tools, escalating validated or high-risk activity in accordance with established playbooks and service level targets
Perform initial investigation of suspicious activity across endpoint, network, identity, email, cloud, application, and system log sources
Analyze and investigate data in the SIEM/SOAR that originated from EDR, firewall, proxy, intrusion detection/prevention, email security, and other monitoring platforms to determine severity, impact, and required response actions
Document investigations, findings, actions taken, and escalation details in the case management system with clear, complete, and timely notes
Follow shift handoff procedures and communicate open issues, emerging threats, and significant events to team members and incident handlers
Contribute to continuous improvement by identifying recurring false positives, process gaps, and opportunities to improve alert quality, runbooks, and analyst efficiency

Requirements

What you’ll need

Experience in cybersecurity operations, incident response, security monitoring, IT operations, networking, or a related enterprise technology environment
Bachelor’s degree in cyber security, information technology, computer science, or a related field preferred; equivalent practical experience may be considered
Ability to support a 24x7x365 operating model, including day, evening, weekend, or holiday shifts as assigned
Foundational knowledge of network protocols, operating systems, enterprise architecture, and common log sources used in security investigations
Basic understanding of incident response processes, alert triage, threat indicators, and cyber security attack techniques
Strong analytical, written, and verbal communication skills with the ability to document findings clearly and accurately
Ability to prioritize work, follow documented procedures, and make sound decisions in a fast-paced operational environment
Self-motivated, detail-oriented, and able to collaborate effectively as part of a cross-functional team in a fast-paced, high-impact operational environment
Strong critical thinking skills, strong puzzle-solving ability and an investigative mindset to analyze complex activity, connect related indicators, and identify potential security incidents

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities
Health insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cybersecurity operationsincident responsesecurity monitoringnetworkingSIEMSOAREDRfirewallintrusion detectionemail security

Soft Skills

analytical skillswritten communicationverbal communicationprioritizationdecision makingself-motivateddetail-orientedcollaborationcritical thinkinginvestigative mindset