Senior IT Manager, Windows Server
Fiserv
full-time
Posted on:
Location Type: Office
Location: Berkeley Heights • New Jersey, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $198,000 per year
Job Level
Senior
Tech Stack
CloudLinux
About the role
- Lead the 24x7 operational teams responsible for the stability, maintenance, and compliance management of the systems platform
- Guide and manage operational responsibilities and day-to-day direction of the Technology Operations team supporting hosted Fiserv clients globally
- Partner with engineering and delivery teams to ensure solution onboarding and operational processes align
- Provide technical oversight and guidance to ensure operational activity complies with regulations and standards and meets change, release, incident, and problem management standards
- Monitor system performance, respond to system alerts, investigate incidents, and take corrective action to ensure maximum system availability
- Seek opportunities to improve team efficiency, identify opportunities for system automation and process improvement
- Effectively communicate with clients, executives, and peers
Requirements
- 7+ years of previous infrastructure/system engineering or operations experience in heterogeneous environments
- 6+ years of experience working in a lead or manager capacity
- 6+ years of experience in designing, installation, configuration, administration and troubleshooting of Windows/Linux Infrastructure and systems security
- Experience with Linux, Windows, Solaris and AIX operating systems in physical and virtualized environments across multiple Datacenters
- 3+ years of experience with cloud computing and web-based product maintenance, development, and test
- 3+ years experience with incident management, change management and problem management as it relates to information technology
- Bachelor’s degree in Computer Science, Information Technology, or a related field, and/or equivalent military experience
- Ability to be on-call during non-standard and/or overnight hours on a rotational basis
- Experience monitoring system performance, compliance management, and 24x7 systems administration
- Familiarity with system automation and process improvement initiatives
Benefits
- Annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
infrastructure engineeringsystem engineeringWindows administrationLinux administrationSolaris administrationAIX administrationcloud computingincident managementchange managementproblem management
Soft skills
leadershipcommunicationteam efficiency improvementtechnical oversightclient interaction