Call Center Associate

Fiserv

Client Support Tier 1 - Sr Associate I providing first-level technical support at Fiserv. Resolving client issues and ensuring satisfaction with strong product knowledge.

Posted 5/17/2026full-timeRemote • Arizona, Florida, Idaho, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $34,800 - $50,600 per yearWebsite

About the role

Key responsibilities & impact

Provide first-level technical support to clients, resolving issues and ensuring high satisfaction.
Troubleshoot and diagnose technical problems, guiding clients through solutions.
Escalate complex issues to higher support tiers when necessary.
Document client interactions and solutions provided to ensure accurate records.
Collaborate with internal teams to improve support processes and client experiences.
Maintain a strong understanding of Fiserv products to effectively assist clients.

Requirements

What you’ll need

2+ years of experience in technical support
1+ year(s) of experience with troubleshooting software or hardware issues
1+ year(s) of experience providing phone or remote support
1+ year(s) of experience using ticketing systems for support
2+ years of an equivalent combination of educational background, related experience, and/or military experience

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Fiserv Website LinkedIn All Job Openings 10,000+ employees Founded 1984 💸 Finance 💳 Fintech 🏦 Banking Finance
Fintech
Banking Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses. Call Center Associate 🔥 2 minutes ago 🌵 Arizona, Florida, +2 more states – Remote 💵 $34.8k - $50.6k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide first-level technical support to clients, resolving issues and ensuring high satisfaction.
Troubleshoot and diagnose technical problems, guiding clients through solutions.
Escalate complex issues to higher support tiers when necessary.
Document client interactions and solutions provided to ensure accurate records.
Collaborate with internal teams to improve support processes and client experiences.
Maintain a strong understanding of Fiserv products to effectively assist clients. 🎯 Requirements
2+ years of experience in technical support
1+ year(s) of experience with troubleshooting software or hardware issues
1+ year(s) of experience providing phone or remote support
1+ year(s) of experience using ticketing systems for support
2+ years of an equivalent combination of educational background, related experience, and/or military experience Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Call Center Representative, Medical Answering Service 🔥 13 hours ago Lifepoint Health® 1001 - 5000 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Call Center Agent responsible for answering calls and providing customer service in a Medical Answering Service. The role emphasizes strong communication and multitasking skills to assist patients and clinicians. 🇺🇸 United States – Remote 💵 $13 / hour ⏰ Full Time 🟢 Junior 📞 Call Center Representative 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required Hospital Call Center Scheduler 🔥 13 hours ago Lifepoint Health® 1001 - 5000 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Hospital Call Center Scheduler managing scheduling for primary care practices over calls. Providing exceptional customer service and maintaining accurate patient information in a remote setting. 🇺🇸 United States – Remote 💵 $15 - $19 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨‍🎓 No degree required HR Services Contact Center Associate 🔥 23 hours ago The Home Depot 10,000+ employees 🛒 Retail 👥 B2C Website LinkedIn All Job Openings Contact Center Associate at Home Depot providing HR customer service through inbound and outbound communication. Handling pay and HR issues through exceptional customer service. 🇺🇸 United States – Remote 💵 $18 / hour 💰 Debt Financing on 2007-07 ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨‍🎓 No degree required Call Center Specialist 🕒 Yesterday Puppy Dreams 1 - 10 🔒 Cybersecurity 🏢 Enterprise 🤝 B2B Website LinkedIn All Job Openings Full Time Call Center Specialist for ClaimsPro LP, managing claims via phone for clients. Answering calls, entering claim information, and ensuring smooth communication with clients and internal teams. 🇺🇸 United States – Remote 💵 $17 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative Contact Center Quality Analyst 🕒 Yesterday Harbor Health 11 - 50 ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Contact Center Quality Analyst at Harbor Health responsible for auditing interactions to ensure quality and compliance in healthcare service. Collaborating cross-functionally to enhance member experience. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required View More Call Center Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

technical supporttroubleshootingdiagnosing technical problemsresolving software issuesresolving hardware issuesdocumenting client interactionsusing ticketing systems

Soft Skills

client satisfactioncollaborationcommunication