Relationship Manager

Fiserv

Relationship Manager at Fiserv serving as a strategic partner for high-value clients. Driving revenue growth and client satisfaction in the fintech industry.

Posted 5/7/2026full-timeRemote • California, Florida, New Jersey, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $78,500 - $167,100 per yearWebsite

About the role

Key responsibilities & impact

Serve as the central point of contact for clients and internal teams to streamline communication and operational resources.
Develop and execute comprehensive account plans focused on profitable deal constructs and innovative partnerships to drive incremental revenue.
Identify and build a robust pipeline of opportunities aimed at increasing partnership profitability and overall contribution margins.
Lead high-stakes contract renegotiations and renewals to secure long-term partnerships and deliver profitable outcomes.
Cultivate multi-level client relationships and leverage internal Fiserv networks to influence and implement growth initiatives.
Meet or exceed assigned sales quotas through proactive renewals and the cross-selling of products in collaboration with Subject Matter Experts (SMEs).
Drive "Likely to Recommend" scores and maintain retention through proactive issue resolution and deep strategic alignment.
Manage daily maintenance for the client portfolio under limited direction, ensuring all corporate goals for profit and customer satisfaction are met.

Requirements

What you’ll need

Bachelor’s degree or a combination of work, education, and military experience
Minimum of 6 years of experience within Relationship Management
Experience managing, growing relationships, and implementing cross-functional strategy to drive revenue growth with large clients.
Experience working in the payments and/or fintech industry
Knowledge of Fiserv systems is helpful, including Salesforce or a similar eCRM tool.
Strong analytical and critical thinking skills with a focus on analyzing metrics to determine client strategy/approach.
Highly proficient in working with Microsoft tools: Word, Excel, PowerPoint, and Outlook.
Experience in sales and negotiating techniques - consultative selling skills with a consistent track record to negotiate, close deals, and generate results on time.

Benefits

Comp & perks

Health insurance
401(k) matching opportunities
Paid time off
Remote work options
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

relationship managementcross-functional strategysales techniquesnegotiation skillsanalytical skillscritical thinkingconsultative sellingrevenue growthclient strategypipeline development

Soft Skills

communicationproblem-solvinginfluencingcollaborationclient relationship cultivationstrategic alignmentproactive issue resolutionleadershiporganizational skillscustomer satisfaction focus