Enterprise IT Architect

Fiserv

Technical architect for Italian client card and payment systems, integrating VisionPLUS platform. Lead incident management and ensure regulatory compliance with Italian financial institutions.

Posted 5/6/2026full-timeMilan • 🇮🇹 ItalyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as the overall technical architect for the VisionPLUS card processing platform and its integrations
Serve as the primary senior technical contact for client, handling complex queries, escalations, and design discussions
Lead major incident management, including deep‑dive diagnostics, cross‑team coordination, and root‑cause analysis
Provide hands‑on support for critical production issues across online and batch processing
Design and govern distributed‑to‑mainframe integrations, including APIs and middleware
Review and approve technical changes, enhancements, and release plans to ensure system stability
Mentor Advisor‑ and Engineer‑level team members, providing technical leadership and guidance
Work closely with product owners, operations, infrastructure, and vendor teams to ensure seamless delivery
Ensure systems meet 24×7 availability, performance, and security requirements
Contribute to continuous improvement initiatives focused on resilience, automation, and technical debt reduction

Requirements

What you’ll need

Extensive experience with VisionPLUS in a cards and payments processing environment
Deep understanding of card lifecycle processing, including authorisation, clearing, settlement, billing, and disputes
Strong hands‑on expertise with mainframe technologies, including: CICS (online transaction processing), DB2 (schema design, performance analysis, and data troubleshooting)
Proven experience designing and supporting API‑based and event‑driven integrations with mainframe systems
Strong background in production support, complex incident management, and root‑cause analysis in 24×7 environments
Ability to balance architectural ownership with hands‑on execution when required
Fluent in Italian and English (spoken and written)
Willingness to participate in out‑of‑hours (OOH) support for critical incidents

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

VisionPLUSCICSDB2API designevent-driven integrationsincident managementroot-cause analysiscard lifecycle processingbatch processingsystem stability

Soft Skills

technical leadershipmentoringcross-team coordinationcommunicationproblem-solvingresilienceautomationcontinuous improvementclient handlingexecution balance