Fiserv

Senior Implementations Professional – Shared Services Analyst

Fiserv

full-time

Posted on:

Location Type: Office

Location: Coral Springs • Florida • Maryland • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $60,000 - $88,000 per year

Job Level

Senior

About the role

  • Optimizing processes, repeatable tasks, or procedures that enable faster delivery and superior client experiences.
  • Developing and implementing operating methodologies that ensure a smooth, professional, and responsive Certification operation.
  • Keeping current with trends and issues in the payments industry, advises, counsels, and educates department and management on their impact.
  • Providing consultation/expertise on complex projects and other certification/integration activities.
  • Identifying potential risks or conflicts in proposed projects and recommending solutions.
  • Collaborating with different business units and facilitating discussions to clarify project objectives, scope, and requirements.
  • Taking on additional responsibilities as required. These responsibilities may include the creation of documentation, project timelines, assignment and monitoring of automation tasks, and the maintenance of other internal systems or processes needed to support our certification projects.

Requirements

  • High School Diploma/GED required.
  • Background in project management, project coordination or a related field.
  • High level of competence with MS Excel, M365 applications, and other productivity/analysis software.
  • Experience with process documentation and creating training plans.
  • Strong organizational, analytical, & critical thinking skills.
  • Ability to manage multiple tasks simultaneously.
  • Strong leadership abilities.
  • Strong interpersonal skills and the ability to build relationships with other teams and leaders.
  • Capable of working in a macro management environment.
  • Ability to adapt and work to timelines.
  • Bachelor’s degree in business highly preferred.
  • Payment Products experience is highly preferred.
Benefits
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being
  • Paid holidays and generous time away policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Medical, dental, vision, life, and disability insurance options available from day one
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementproject coordinationprocess documentationtraining plansrisk identificationautomation tasksanalysis software
Soft Skills
organizational skillsanalytical skillscritical thinkingleadership abilitiesinterpersonal skillsrelationship buildingadaptabilitytime management