Fiserv

Certification Analyst

Fiserv

full-time

Posted on:

Location Type: Hybrid

Location: Coral Springs • Florida • Maryland • United States

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Salary

💰 $60,000 - $88,000 per year

About the role

  • Provide clients and stakeholders with a dedicated technical contact for their certification and integration onto the client certification platform.
  • Manage the overall certification and integration process, including discovery, specification review, technical set-up, issue resolution, product integration, network configuration, and reporting.
  • Manage client and internal team expectations to ensure all project target dates are met.
  • Ensure all specifications and compliance mandates are strictly followed throughout the certification process.
  • Review and consult on transaction scripts, formats, and responses based on transaction and payment scripting.
  • Coordinate, schedule, and plan resource activities to ensure timely and effective project delivery.
  • Partner with network, production, and other resources to manage client or vendor tests, connectivity, and successful "go-live" events.

Requirements

  • Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education and military.
  • Knowledge of transaction processing formats and industry association rules, highly preferred.
  • Functional expertise in assigned areas of support (PC, Terminal, Vendor, or Internal Products) as well as telecommunications and operating systems.
  • Technical proficiency in data file analysis; knowledge of programming, shell scripts, and JCL may be required.
  • Excellent Verbal Communication Skills to lead calls with Clients, Internal resources, and the Management team.
  • Proficiency in MS Office Products, specifically Outlook, Word, Excel, PowerPoint, and MS-Project.
Benefits
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being
  • Paid holidays and generous time away policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Medical, dental, vision, life, and disability insurance options available from day one
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data file analysisprogrammingshell scriptsJCLtransaction processing formatstechnical set-upissue resolutionproduct integrationnetwork configurationreporting
Soft Skills
excellent verbal communicationproject managementclient managementstakeholder managementexpectation managementcoordinationschedulingplanningleadershipproblem-solving