Fiserv

Technical Business Analyst

Fiserv

full-time

Posted on:

Location Type: Remote

Location: Ireland

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Collaborate closely with Product, Engineering, DevOps, and QA teams within an Agile/Scrum environment
  • Drive requirement discovery, shape epics and user stories
  • Coordinate certification and integration flows with APM providers
  • Support the team with functional analysis throughout the delivery cycle
  • Utilise modern tools such as Jira, Confluence, and AI-assisted requirement development to streamline documentation and improve requirement accuracy and completeness
  • Maintain comprehensive product and process documentation in Confluence
  • Support backlog refinement, story mapping, sprint planning, and delivery readiness activities
  • Perform functional analysis of payment flows, including authorisation, capture, refund, reconciliation, and settlement

Requirements

  • BS/BA degree in Business, Computer Science, Information Systems, Engineering, or related field—or equivalent experience
  • Proven experience as a Technical Business Analyst, Systems Analyst, or similar role in a payments, fintech, or e-commerce environment
  • Strong understanding of Alternative Payment Methods (APMs) and API-driven integrations
  • Proficiency with Jira and Confluence in an Agile/Scrum context
  • Experience writing high-quality functional requirements, user stories, acceptance criteria, and process diagrams
  • Ability to analyse API requests/responses (REST/JSON) and interpret provider documentation
  • Strong communication skills and the ability to collaborate effectively with distributed, cross-functional teams.
Benefits
  • Internal career opportunities according to your skills and knowledge
  • Recognition for hard work and great performance thanks to our "Living Proof" incentive programme
  • Free company credit card with attractive additional benefits such as group accident and travel cancellation insurance
  • Company pension scheme and capital-forming benefits
  • Discounts on the purchase of Fiserv shares
  • Allowance for the use of public transport and a JobRad leasing offer
  • Modern workplace in a top location with very good public transport connections
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
functional analysisrequirement discoveryuser storiesAPI analysisRESTJSONprocess diagramsacceptance criteriabacklog refinementsprint planning
Soft Skills
strong communicationcollaborationteam supportorganizational skillsinterpersonal skills