Regulatory Compliance Manager
Fiserv
full-time
Posted on:
Location Type: Hybrid
Location: Omaha • New Jersey, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $73,500 - $117,600 per year
Job Level
Mid-LevelSenior
About the role
- Ensure compliance with consumer protection regulations including EFTA/Regulation E, GLBA/Regulation P, E-Sign, TCPA, Identity Theft Red Flags, and state payroll card laws
- Execute compliance monitoring and testing programs
- Oversee consumer complaint handling and resolution processes
- Support senior management in developing and implementing compliance policies and frameworks
- Track regulatory changes and work with business stakeholders to understand potential impact on products, services and procedures
- Provide compliance guidance and training to internal stakeholders
- Work within a team and across functional areas to drive optimal compliance outcomes
- Provide guidance and training to internal teams on compliance obligations and best practices
Requirements
- 3 years+ of compliance experience in a fintech or financial institution
- Knowledge of consumer protection regulations
- Experience in compliance monitoring and testing, risk assessments, regulatory change management, training and issue management
- Excellent analytical, communication and teamwork skills and demonstrated ability to collaborate effectively across multiple teams
- Experience using approved desktop AI tools
- Advanced proficiency Microsoft Excel and PowerPoint
- Bachelor's Degree
- Certified Regulatory Compliance Manager certification (CRCM) or legal experience preferred
- Prior legal experience or paralegal experience supporting regulatory matters preferred
- Experience supporting payroll card or prepaid product regulatory filings and state-level registrations preferred
- Experience working with enterprise GRC implementations and control remediation projects preferred
- Demonstrated stakeholder management with product, operations, and legal/compliance partners preferred
Benefits
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
compliance monitoringtesting programsrisk assessmentsregulatory change managementissue managementconsumer protection regulationspayroll card regulatory filingsprepaid product regulatory filingsenterprise GRC implementationscontrol remediation
Soft skills
analytical skillscommunication skillsteamworkcollaborationstakeholder management
Certifications
Certified Regulatory Compliance Manager (CRCM)Bachelor's Degree