Fiserv

Account Manager

Fiserv

full-time

Posted on:

Location Type: Hybrid

Location: Lincoln • New York • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Utilize consultative approach to maximize client’s growth & profitability
  • Ensure timely and accurate implementation of client projects
  • Enhance client relationships and retention
  • Meet or exceed the targeted goal of client satisfaction
  • Work to prevent and resolve enterprise problems effectively

Requirements

  • 6+ years of an equivalent combination of educational background, related experience, and/or military experience
  • 5+ years experience in banking/financial technology or financial industry
  • 5+ years experience in customer service/contact, preferably in a financial institution environment
  • Extensive experience in conducting face-to-face relationship-based meetings
  • Proven track record of effectively managing and developing client relationships
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
consultative approachclient relationship managementproblem resolutionclient satisfactioncustomer servicerelationship developmenteffective communicationproject implementationclient retentiongoal achievement
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