FiscalNote

Manager of Client Engagements

FiscalNote

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $110,000 - $125,000 per year

Job Level

Mid-LevelSenior

About the role

  • About the Position: FiscalNote is currently hiring for the position of Manager or Senior Manager of Client Engagement. Reporting to the Chief of Staff and VP of Operations, you will directly manage a team of skilled analysts and be responsible for the delivery of FiscalNote services.
  • This role requires strong project management skills, exceptional communication and client engagement skills, and supporting growth of the team’s offerings.
  • This player/coach role involves engagement in the day-to-day delivery of service offerings, constant engagement with Business Development, and liaison with Engineering and Product.
  • As a manager on this team you will help implement various processes and best practices to enable the team and the company to scale.
  • You will lead strategic initiatives that have a wide impact on the direction of the Professional Services Team.
  • About the Professional Services Team: Our Professional Services team is responsible for identifying, creating, and supporting offerings that achieve the following: creates an ongoing, sustainable revenue stream; supports new and existing clients in their engagement with FN; defines leading edge product concepts designed to be operationalized as platform offerings; and hires/retains talent as a critical component of overall FN success
  • Committed to helping clients achieve more through better information and analysis, the Professional Services team takes on projects that provide clients with deliverables and support that enable our clients to work smarter. Understanding the needs of clients, our team works with Business Development and Account Management to create tailored projects that complement our cutting-edge product suite. We are dynamic, hard-working, and driven individuals who thrive in an open team structure where there are constant learning opportunities and room for growth.
  • About You -6+ years of relevant professional experience in government and/or technology and project management -1-2 years of experience as a people manager -High performance in people and relationship management -Strong written and verbal communication abilities, as well as exceptional organization skills and strong project management skills -Experience working in government or policy -Experience working in a client facing capacity within a SaaS organization
  • The base salary range for this position is $110,000 - 125,000 per year.

Requirements

  • 6+ years of relevant professional experience in government and/or technology and project management
  • 1-2 years of experience as a people manager
  • High performance in people and relationship management
  • Strong written and verbal communication abilities, as well as exceptional organization skills and strong project management skills
  • Experience working in government or policy
  • Experience working in a client facing capacity within a SaaS organization