FiscalNote

Team Manager – Account Management

FiscalNote

full-time

Posted on:

Location Type: Hybrid

Location: Washington, D.C. • Washington • 🇺🇸 United States

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Salary

💰 $125,000 - $140,000 per year

Job Level

Mid-LevelSenior

About the role

  • Lead, coach, and develop a team of Account Managers responsible for renewals, retention, and expansion across a diverse portfolio.
  • Set clear performance expectations, monitor KPIs, and provide ongoing feedback to drive accountability and continuous improvement.
  • Foster a high-performance culture rooted in collaboration, data-driven execution, and client impact.
  • Oversee high-value strategic client relationships, ensuring your team proactively supports clients in achieving their business objectives.
  • Drive retention and revenue growth through renewal strategies, pricing negotiations, and expansion opportunities.
  • Partner with your team to conduct business reviews, identify value gaps, and reduce risk to prevent client and revenue churn.
  • Maintain strong pipeline discipline, CRM accuracy, and forecasting rigor across the team.
  • Use analytics to evaluate performance trends, guide strategy adjustments, and streamline workflows.
  • Ensure the team consistently delivers on monthly, quarterly, and annual retention and growth targets.
  • Work closely with Product, Marketing, and Business Development to integrate client insights, align go-to-market efforts, and enhance client outcomes.
  • Support seamless handoffs between teams to ensure a high-quality and consistent client experience.
  • Represent client needs in internal discussions to influence roadmap, messaging, and strategic initiatives.
  • Equip your team to intelligently discuss policy, regulatory processes, and relevant industry trends.
  • Attend key client meetings and industry events as needed (up to 25% travel).

Requirements

  • 5+ years of progressive experience in Account Management, Customer Success, or B2B revenue roles, with at least 3 years leading quota-carrying teams.
  • Proven ability to drive strong retention, expansion, and overall revenue performance for SaaS or data-focused solutions.
  • Demonstrated success in developing and coaching high-performing teams.
  • Strong command of forecasting, pipeline management, and data-driven performance analysis.
  • Excellent executive communication, relationship-building, and negotiation skills.
  • Ability to translate complex policy, technical, or data concepts into clear value for clients.
  • Proficiency with Salesforce; familiarity with reporting, analytics tools, and KPI tracking.
  • Bachelor’s degree required; advanced degree preferred.
Benefits
  • Competitive salaries
  • Retirement accounts
  • Equity packages
  • Comprehensive benefits packages aligned with regional requirements and expectations

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Account ManagementCustomer SuccessB2B revenue rolesSaaS solutionsdata-focused solutionsforecastingpipeline managementdata-driven performance analysisnegotiationKPI tracking
Soft skills
leadershipcoachingrelationship-buildingexecutive communicationcollaborationclient impactstrategic thinkingperformance monitoringfeedback deliveryproblem-solving
Certifications
Bachelor’s degreeadvanced degree