Senior Project Manager

FIS

Project Manager coordinating Digital One banking implementations for FIS fintech clients. Managing client relationships, product roadmaps, delivery governance, and cross-functional execution.

Posted 8/19/2026full-timeJacksonville • Florida, Wisconsin • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive project management expertise in the banking and financial services sector, with a strong focus on client engagement, digital banking platforms, and agile methodologies. Capable of managing multiple projects while ensuring timely delivery and client satisfaction.

Highest-signal resume keywords

Project Management ExperienceClient Relationship ManagementDigital Banking PlatformsAgile MethodologiesFinancial Services Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementDigital Banking PlatformsAgile MethodologiesAPI-Based IntegrationsProduct DocumentationBacklog ManagementClient ImplementationOnboardingTechnology IntegrationInfrastructure Build-Out

Soft Skills

Clear CommunicationRelationship BuildingCross-Functional CollaborationRisk IdentificationClient Engagement

Tools & Technologies

JiraAzure DevOpsFIS Digital OneQ2BackbaseTemenosFinacle

Certifications & Qualifications

CSPOCSMPMP

Industry Keywords

BankingFinancial ServicesFintechDigital One PlatformOnline BankingMobile BankingCore Banking Concepts

Tech Stack

Tools & technologies

AzurePMP

About the role

Key responsibilities & impact

Coordinate and deliver deployment activities using project management tools
Work closely with Project Managers, clients, developers, and internal teams to ensure successful implementations and delivery of customized solutions
Manage medium-to-large projects or multiple smaller initiatives simultaneously
Oversee all aspects of assigned projects, including product and service development or upgrades, internal information systems, technology integration, infrastructure build-out, outsourced solution delivery, and technology-enabled customer satisfaction improvements
Support client engagement activities including status reviews, roadmap walkthroughs, scheduled check-ins, and escalation conversations for assigned financial institution clients on the Digital One platform
Build working relationships with client stakeholders at operations and project management levels
Identify client satisfaction risks and escalate proactively
Maintain the Digital One product roadmap for assigned client segments and document client needs, pain points, feature requests, product requirements, and user stories
Partner with program and delivery teams to ensure on-time, on-scope delivery of client-committed features and enhancements
Track progress, flag timeline risks, maintain client-facing release schedules, communicate updates, and follow up on cross-functional action items

Requirements

What you’ll need

5+ years of project management experience, with at least 4 years in banking, financial services, or fintech
Demonstrated experience working directly with financial institution clients in a client-facing or embedded PM capacity
Working knowledge of digital banking platforms, online/mobile banking, or core banking concepts
Comfortable managing client relationships and participating in client-facing conversations with supervision and support
Familiarity with agile product delivery methodologies (Scrum, SAFe, or equivalent)
Clear written and verbal communication skills; able to prepare client-facing materials and meeting summaries
Ability to work across teams and follow through on cross-functional commitments
Bachelor’s degree in Business, Finance, Computer Science, or a related field; or equivalent professional experience
Preferred: Exposure to FIS Digital One, Q2, Backbase, Temenos, Finacle, or comparable digital banking platforms
Preferred: Familiarity with API-based integrations, digital channel delivery, or online/mobile banking feature sets
Preferred: Experience supporting a client implementation, onboarding, or product rollout in a fintech or banking technology context
Preferred: Basic understanding of agile ceremonies, backlog management tools (e.g., Jira, Azure DevOps), and product documentation
CSPO, CSM, PMP or related project management certification a plus
For positions located in the US, conditional offers require undergoing a drug test

Benefits

Comp & perks

Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits