Director – IT Vendor Management

FIS

Director of IT Vendor Management leading enterprise vendor strategy and governance across FIS’s global IT services. Driving value, risk management, and supplier-led innovation in a fintech environment.

Posted 5/21/2026full-timeNew York City • Florida, New York • 🇺🇸 United StatesLead💰 $161,050 - $273,790 per yearWebsite

About the role

Key responsibilities & impact

Lead enterprise vendor strategy and governance across FIS’s global third-party IT Services and Contingent Labor ecosystem
Establish and scale a best-in-class Vendor Management capability to drive value realization, risk management, and supplier-led innovation
Act as a key leader in FIS’s digital transformation agenda, evolving vendor management into a strategic partner capability
Own vendor transitions and transformation programs to ensure continuity, stability, and optimized service delivery
Define and implement enterprise vendor governance aligned with FIS’s technology and business strategy
Lead executive-level vendor relationships and governance forums (QBRs, steering committees)
Drive KPI, SLA, and XLA performance management using data-driven dashboards and scorecards
Partner with Procurement and Finance on contract strategy, cost optimization, and commercial governance
Define FIS’s commercial and supplier governance strategy for the use of AI in outsourced services, and contingent labor
Lead vendor transitions which include onboarding, offboarding, and vendor-to-vendor migrations
Oversee vendor service delivery across infrastructure, help desk, application development, and operations
Ensure compliance with regulatory standards, and internal policies
Lead FIS’s contingent labor program, including worker onboarding/offboarding, VMS application, MSP provider, and policies, procedures, and governance
Drive innovation initiatives (automation, AI, transformation) with measurable ROI
Oversee external labor strategy and supplier management systems

Requirements

What you’ll need

10+ years of experience in vendor management, sourcing, or outsourcing, primarily in IT Services and Contingent Labor
Deep understanding of contingent labor programs, MSP models, and VMS tools (Beeline, etc.)
Proven leadership of global vendor management or partner management functions
Experience managing large-scale infrastructure outsourcing providers and Tier 1 technology vendors
Demonstrated success in vendor transitions and transformation programs
Deep expertise in governance, SLAs/KPIs, contract management, and financial oversight
Strong knowledge of vendor risk management, compliance, and vendor performance management
Executive presence with ability to influence senior leadership
Strong financial and analytical capabilities
Bachelor’s degree in business administration and supply chain management
Must be willing and able to travel up to 25%, including domestic travel within the United States and international travel to India as business needs require

Benefits

Comp & perks

Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementsourcingoutsourcinggovernanceSLAsKPIscontract managementfinancial oversightvendor risk managementperformance management

Soft Skills

leadershipinfluenceanalytical capabilitiesexecutive presencecommunication