Senior Commercial Product Manager

FIS

Senior Product Manager at FIS defining the future of fraud prevention and digital identity. Collaborating with AI and industry leaders to build solutions for financial systems.

Posted 5/14/2026full-timeJacksonville • Florida, New York • 🇺🇸 United StatesSenior💰 $81,850 - $139,150 per yearWebsite

About the role

Key responsibilities & impact

Define the Future of Fraud & Identity (Strategy & Vision)
Own a cohesive product strategy across digital identity, onboarding, and fraud prevention
Define how AI agents and autonomous decisioning systems transform fraud detection and identity confidence
Establish a unified fraud and identity strategy that strengthens every FIS product and extends beyond core platforms
Translate evolving fraud patterns into scalable, explainable, and high-performing solutions
Leverage the Ecosystem (Build vs. Buy Leadership)
Own build vs. buy vs. partner decisions across fraud and identity capabilities
Partner deeply with leading vendors such as Socure, Sardine, and others to shape joint strategy and roadmap alignment
Identify where FIS should differentiate vs. orchestrate, maximizing the value of the broader ecosystem
Ensure FIS delivers a best-in-class, integrated stack, not just standalone products
Build AI-Native, Agent-Driven Systems
Design and deliver agent-based workflows that continuously evaluate identity risk and fraud signals
Partner with engineering, data science, and AI partners (including Anthropic) to operationalize production-grade agent capabilities
Move beyond static rules to adaptive, learning systems that evolve with emerging threats
Ensure every decision is transparent, explainable, and operationally actionable
Drive Measurable Outcomes Through Data
Define and track success across fraud loss reduction, approval rates, customer friction, and operational efficiency
Enable continuous experimentation (A/B testing, model tuning, agent refinement)
Improve signal quality and decision precision, reducing false positives while increasing fraud capture
Leverage large-scale financial and identity data to continuously refine performance
Deliver at Scale
Own end-to-end product delivery—from concept through commercialization
Build solutions that operate in real time across channels and customer journeys
Ensure solutions are modular and deployable across any financial institution, regardless of core provider
Partner with go-to-market teams on pricing, packaging, and enablement
Collaborate Across a Global Ecosystem
Serve as a key product partner to internal teams and external AI and fraud/identity partners
Align strategy across platform, partner, and product teams
Support strategic client conversations by articulating how FIS + its ecosystem delivers differentiated outcomes

Requirements

What you’ll need

Product Leadership Experience managing complex enterprise or B2B products, ideally in fintech, fraud, or identity
Proven ability to own strategy, execution, and measurable outcomes end-to-end
Ability to operate across large, matrixed organizations and partner ecosystems
Strong understanding of fraud typologies (ATO, identity fraud, scams, payments fraud)
Familiarity with identity verification and risk signal providers (experience with Socure, Sardine, or similar platforms is a strong plus)
Ability to translate evolving threats into data-driven product decisions
Experience using data, experimentation, and KPIs to drive prioritization and performance
Familiarity with AI/ML and agent-based systems in production environments
Experience evaluating build vs. buy vs. partner strategies
Ability to clearly articulate complex concepts across technical, business, and client audiences
Experience working with clients, partners, and cross-functional stakeholders
Strong ability to influence without authority and drive alignment

Benefits

Comp & perks

Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI agentsautonomous decisioning systemsfraud detectionidentity verificationdata-driven product decisionsA/B testingmodel tuningagent-based systemsfraud loss reductionoperational efficiency

Soft Skills

product leadershipstrategic thinkingcross-functional collaborationinfluence without authorityarticulating complex conceptspartner ecosystem managementexecution managementmeasurable outcomes focusclient engagementadaptability