Network and Voice Solution Analyst

FIS

Network and Voice Solution Analyst focusing on effective design and support in fintech technology solutions. Collaborating with sales and engineering teams to enhance client satisfaction.

Posted 4/30/2026full-timeAtlanta • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudSwitching

About the role

Key responsibilities & impact

Your primary role would be to ensure effective design development, Validation and support activities.
Work closely with members of the sales Team/Product teams and engineering teams in developing newer solutions and automation.
You will gather the required and specification to understand the client requirement in a detailed manner and translate the same into system requirements.
You will play a key role in the overall estimation of work requirements to provide the right information on project estimations for technology leads and project managers.
Mapping customer requirements and proposing a technically viable solution or service from within the company is offering.
Improving customer go-live effectiveness through domain expertise, product knowledge, requirement gathering and solution design.
Own and maintain the product upgrades and continuously enhance them in line with the development of the platforms.
Support implementation efforts by building in-depth expertise in solutions.
Superior organizational skills working with multiple customers/Vendors and can switch context quickly throughout the day with various competing demands.

Requirements

What you’ll need

Strong understanding and experience in network Routing, Switching, DC networking, Protocols, and solutions.
Knowledge and experience in SD-WAN Technology.
Experience with network monitoring tools, reporting and capabilities.
Knowledge in different types of circuits: MPLS, DIA, Broadband, SIP/PRI, Point to Point and Wireless solutions.
Understanding and experience in cloud solutions (AWS, Azure).
Knowledge in firewall and Products: Cisco routers, Switches, Access point.
Knowledge in Voice solution – Call manager, Cloud calling, Webex and 8X8.
Excellent oral communication and impeccable written communication skills.
Strong project management skills and a research-oriented approach.

Benefits

Comp & perks

A career at FIS is more than just a job.
It’s the chance to shape the future of fintech.
Always-on learning and development
Collaborative work environment
Opportunities to give back

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network routingnetwork switchingDC networkingSD-WAN technologynetwork monitoring toolsMPLS circuitsDIA circuitsBroadband circuitsSIP/PRI circuitscloud solutions

Soft Skills

organizational skillsoral communicationwritten communicationproject managementresearch-oriented approach