Senior Director, Product Management

FIS

Senior Director managing technology product platforms at FIS. Overseeing product management activities and leading a team of product owners to drive innovation.

Posted 4/23/2026full-timeJacksonville • Florida, Wisconsin • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Build and lead the Technical Product Management function for one of our Enterprise Platform Portfolios : API Management & Interfaces: API Framework, API Gateway, API Portal, Eventing, Batch & File Management
Customer Identity & Access Management: Authentication, Authorization, Entitlements Engine
Quality Engineering, DevSecOps, and Developer Experience: Quality Strategy & Governance, Test Engineering & Automation, DevSecOps, Developer Experience
Manage the platform delivery roadmap and plan to reflect technology and business priorities, integration needs, and technology advancements.
Establish and articulate a clear vision of success for the platform, in conjunction with engineering partner.
Own the communication and action plans associated with those KPIs. Examples include platform adoption and usage growth, cost optimization or platform efficiency targets, developer productivity improvements, or reductions in security findings.
Work with stakeholders and customers across the enterprise to ensure work is properly prioritized.
Negotiate conflicts and resolve prioritization collisions.
Routinely operate across the matrix of functions across the enterprise landscape.
Lead a team of Platform Product Owners. This includes hiring, talent development, succession planning, and coaching in strategic thinking and storytelling.
Build a strong product culture across engineering and platform teams.
Prepare and present plans, identifying risks, challenges, opportunities, growth strategies, business integration needs, and retirement plans.
Review and present platform product roadmaps, providing strategic direction for the product.
Manage project inventory during budget planning, coordinate companion activities, and prioritize execution throughout the year, including determining release dates.
Work closely with development teams to review enhancement requests for strategic value, aligning resources with high-priority projects.
Provide status updates at weekly, monthly, quarterly and annual stakeholder meetings.
Present product information and industry thought leadership at webinars and client conferences.
Travel may be required up to 25% of the time.

Requirements

What you’ll need

Knowledge of relevant technology platforms: Quality Engineering, DevSecOps, Developer Experience, API Management & Interfaces, or Customer IAM.
Experience building platforms that serve a portfolio of applications, understanding the nuances of supporting multiple stakeholders who rely on enterprise platforms.
General technology skills, industry knowledge, and planning skills.
Extensive knowledge of technology delivery methodologies like Waterfall and Agile.
Long-term vision and executive presence.
At least 15 years of relevant technical or industry experience with at least 5+ years in a Technical Product or Delivery Management leadership role.
Effective presentation and interpersonal skills.
Knowledge of the financial services industry and associated products.
Excellent verbal and written communication skills, clear, concise, and professional.
Sound judgment in decision-making processes related to job tasks.
Ability to communicate effectively with all levels of management in an organized, professional manner.
Team skills, including the ability to establish and maintain effective working relationships within the organization and externally.
Strong time management skills, attention to detail, and resourcefulness.
Analytical and problem-solving skills.
Project management skills, with the ability to prioritize and complete tasks.
Leadership and negotiation skills.
Flexibility, versatility, and dependability.
Bachelor’s degree in computer science, or an equivalent combination of education, training, or work experience.

Benefits

Comp & perks

Opportunities to learn, grow, and make an impact in your career.
Flexible and creative work environment.
Diverse and collaborative atmosphere.
Professional and personal development resources.
Opportunities to volunteer and support charities.
Competitive salary and benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

API ManagementAPI FrameworkAPI GatewayAPI PortalEventingBatch ManagementFile ManagementQuality EngineeringDevSecOpsTest Engineering

Soft Skills

leadershipnegotiationpresentationinterpersonal skillsstrategic thinkingstorytellingtime managementattention to detailanalytical skillsproblem-solving

Certifications

Bachelor’s degree in computer science