FIS

Principal Site Reliability Engineer – Software Engineering

FIS

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • Florida • Wisconsin • United States

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Job Level

Lead

Tech Stack

AnsibleAWSAzureCloudGrafanaJenkinsPrometheusPythonSplunkTerraform

About the role

  • Design and maintain monitoring solutions for infrastructure, application performance, and user experience
  • Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments
  • Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times
  • Lead incident response, including identification, triage, resolution, and post-incident analysis
  • Conduct capacity planning, performance tuning, and resource optimization
  • Collaborate with security teams to implement best practices and ensure compliance
  • Manage deployment pipelines and configuration management for consistent and reliable app deployments
  • Develop and test disaster recovery plans and backup strategies
  • Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes
  • Participate in on-call rotations and provide 24/7 support for critical incidents

Requirements

  • Proficiency in development technologies, architectures, and platforms (web, API)
  • Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools
  • Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack)
  • Experience in incident management and post-mortem reviews
  • Strong troubleshooting skills for complex technical issues
  • Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible)
  • Experience with CI/CD pipelines (Jenkins, Harness, GitLab CI/CD, Azure DevOps)
  • Ownership approach to engineering and product outcomes
  • Excellent interpersonal communication, negotiation, and influencing skills
  • Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent experience
Benefits
  • Opportunities to innovate in fintech
  • Tools for personal and professional growth
  • Inclusive and diverse work environment
  • Resources to invest in your community
  • Competitive salary and benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
monitoring solutionsautomation toolsapplication reliabilitycapacity planningperformance tuningdisaster recovery plansscripting languagesCI/CD pipelinescloud platformsincident management
Soft Skills
troubleshooting skillsinterpersonal communicationnegotiation skillsinfluencing skillsownership approach