Financial Services Account Associate II – Mutual Fund, Transfer Agency
FIS
full-time
Posted on:
Location Type: Hybrid
Location: Hyderabad • 🇮🇳 India
Visit company websiteJob Level
JuniorMid-Level
About the role
- Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action.
- Performing quality control activities to ensure quality standards are met.
- Producing template email or written correspondence to customers, when appropriate
- Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality
- Adhering to all fund/company policies and regulatory controls/requirement
- Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service
- Guiding/mentoring peers on less complex processes
Requirements
- 1 to 3 Years of experience from Mutual fund and transfer agency process or Finance
- Shift time – 8:30 PM to 6:30 AM
- Ready to work in night shifts (5 days in a week)
- Hybrid model – 3 days in a week.
- Excellent communication and interpersonal skills
- Excellent knowledge of Customer Services; Global mindset (Desirable)
Benefits
- A career at FIS is more than just a job. It’s the change to shape the future of fintech.
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communication skillsinterpersonal skillsmentoringquality controlprocess improvement