Enterprise Account Manager
Firstup
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $150,000 per year
Job Level
Mid-LevelSenior
About the role
- Effectively renew, upsell and cross-sell an assigned book of business of existing customers
- Learn your book of business inside and out to effectively position Firstup’s value proposition, always linking it back to key business outcomes for the customer
- Develop and cultivate deep relationships with senior executives at the Director, SVP, and VP levels at our partners
- Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Firstup’s value
- Partner closely with our Customer Experience Team to ensure customers adopt and are successful with the Firstup platform
- Lead and present value-driven Executive Business Reviews
- Enlist and inspire customers to participate in Firstup events and ultimately be an advocate for Firstup
- Becoming a Firstup expert, learning the ins and outs the Digital Employee Experience
Requirements
- 5+ years of experience in Enterprise SaaS sales and Account Management
- Experience preparing renewal proposals, forecasting, and account planning
- A strong history of quota attainment and excellent performance on a high-performing team
- Experience with an evangelical sale, selling software to executives at Fortune 500 companies
- Experience managing customer relationships alongside a Customer Success team
- Experience using usage, data and results to demonstrate value and justify expansion
- An impeccable communicator with polished and professional sales presentation skills
- Experience operating in a high-growth business environment like Firstup
Benefits
- We offer Firstup team members a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend to build your skills for the future of work.
- Unlimited PTO to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Work from home stipend to help you succeed in a remote environment.
- Stock options support the core value that every employee is an owner.
- Excellent opportunity for career advancement in a fast-paced environment.
- Working with fun, hardworking, inspiring people who are committed to making a difference and much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Enterprise SaaS salesAccount Managementrenewal proposalsforecastingaccount planningquota attainmentcustomer relationship managementdata analysissales presentation
Soft skills
communicationrelationship buildingleadershipcreativitycustomer advocacycollaborationinspirationpresentation skills