Firstup

General

• Partner with Sales during pre-sales engagements to accurately scope mobile deployment requirements.
• Lead deployment planning conversations with customer IT and project teams.
• Recommend appropriate supported deployment model for mobile applications.
• Set expectations for timelines, required assets, approvals, and customer responsibilities during deployments.
• Configure customer app builds in Firstup's Starship system.
• Manage iOS and Android submissions through respective platforms.
• Coordinate recurring custom app releases and manage review rejections.

Mobile App Deployment Specialist

Engineering Manager

• Define and Execute Platform Strategy
• Build Enterprise-Grade Application Platforms
• Lead the Agentic AI Platform
• Transform Software Development with AI
• Own Enterprise Integrations
• Lead Data Platform, Reporting & Analytics
• Build and Lead the Organization

VP of Software Engineering – Platform

Director

• Design, launch, and manage a high-impact referral program targeting top consultancies and advisors in the communications and employee engagement space.
• Identify, recruit, and actively develop new business relationships with leading consulting firms and agencies, driving referral partnerships that deliver measurable pipeline growth and mutual business value.
• Build and manage a repeatable process for opportunity registration, pipeline review, and performance tracking to ensure transparency and accountability.
• Partner with Marketing to create compelling partner enablement materials, case studies, and a coordinated events and content calendar that elevates Firstup’s visibility within the partner ecosystem.
• Develop and execute go-to-market motions with top strategic technology partners (e.g., Workday, Dayforce, Box, UKG), creating joint value propositions and demand-generation activities.
• Collaborate with Sales, Customer Success, and Product teams to ensure alignment on partner-sourced opportunities, co-selling, and customer success initiatives.
• Establish KPIs and reporting cadence to measure partner engagement, sourced pipeline, and revenue contribution.
• Represent Firstup externally at industry and partner events, showcasing our mission to make work better for every worker and our leadership in workforce communication technology.

Partner Alliances Director

Account Manager

• Effectively renew, upsell, and cross-sell an assigned book of business while driving net-new ARR growth within existing customer accounts.
• Identify new business opportunities within existing accounts, generate expansion pipeline, and drive enterprise growth in complex customer environments.
• Prospect within existing accounts to identify whitespace opportunities, uncover new stakeholders, expand into additional business units, and build qualified pipeline.
• Develop and maintain strategic account plans aligned to customer business objectives, growth opportunities, and retention goals.
• Learn assigned accounts deeply to effectively position Firstup’s value proposition and connect platform capabilities to measurable business outcomes.
• Develop and cultivate executive-level relationships with Director, VP, and SVP stakeholders across customer organizations.
• Partner closely with Customer Success and cross-functional internal teams to ensure successful customer adoption, satisfaction, retention, and growth.
• Lead and deliver value-driven Executive Business Reviews that reinforce ROI, customer outcomes, and future growth opportunities.
• Own and manage an accurate sales forecast using SFDC and Clari, maintaining visibility into pipeline health, renewal status, and expansion opportunities.
• Participate in internal deal reviews and collaborate cross-functionally to advance strategic opportunities and mitigate business risk.
• Leverage the MEDDPICC sales methodology to qualify opportunities, manage complex sales cycles, and improve forecast accuracy.
• Enlist and inspire customers to participate in Firstup programs, events, and advocacy initiatives.
• Develop expertise in Firstup’s Digital Employee Experience platform, industry trends, and competitive positioning.

Accountant

• Prepare and analyze revenue accounting entries for month-end close, ensuring deferred revenue waterfalls are accurately maintained.
• Own the ASC 606 revenue recognition in NetSuite (ARM module) monthly.
• Perform detailed reviews/analysis of Master Agreements and Contracts to ensure that revenue is properly recorded, and documentation is in compliance with policy.
• Ensure the accurate application of GAAP to complex revenue transactions.
• Review Order Perfection for data accuracy and revenue recognition impact in Salesforce.
• Perform & maintain SSP analysis on an annual basis.
• Support the coordination of annual audit activities of external auditors, as needed.
• Participate in the continuous improvement of revenue recognition processes and systems.

Revenue Recognition Accountant

Product Marketing

• responsible for the architecture, governance, scalability, and operational effectiveness of Firstup’s go-to-market systems ecosystem
• lead the strategy and execution of CRM, CPQ, integrations, automation, and data governance initiatives
• partner cross-functionally with Revenue Operations, Finance, Product, Engineering, and GTM leadership to ensure systems reliability, process optimization, and high-quality business intelligence
• critical to scaling our GTM infrastructure and requires a systems thinker

Manager, GTM Systems

Full-stack Engineer

• Join the team responsible for Firstup's public APIs, Agentic tools, third-party integrations with enterprise systems such as HRIS platforms.
• Deliver innovative, scalable solutions while improving architecture, scale, availability, and fault-tolerance.
• Actively use Generative AI tools and coding agents to accelerate delivery and improve code quality.