Clinical Manager

firsthand

Clinical Manager overseeing virtual and local nurse practitioners at firsthand Health. Driving clinical quality and improving care delivery in Washington, Ohio, and Michigan markets.

Posted 7/13/2026full-timeRemote • Missouri, Ohio, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical leadership and operational management, with a focus on improving care delivery and clinical quality. Proven ability to supervise and support nursing teams while collaborating with cross-functional colleagues to enhance patient outcomes.

Highest-signal resume keywords

Certified APRN In Primary CareClinical Operational LeadershipBehavioral Health ManagementInterprofessional Team CollaborationEducational Program Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical CareChart ReviewPerformance CoachingCare CoordinationProcess Improvement

Soft Skills

Team LeadershipMotivationCommunicationInspiration

Certifications & Qualifications

Certified In Psychiatric Nursing

Industry Keywords

Primary CareEmergency CareSUD ConditionsClinical Quality ImprovementCommunity Health

About the role

Key responsibilities & impact

Supervise and support a team of virtual and local nurse practitioners through chart reviews, 1:1s, and performance coaching.
Oversee virtual and local health guides in reviewing charts and meeting 1:1 with each direct report on a regular basis.
Collaborate with cross-functional colleagues to drive clinical quality, care coordination, and process improvement initiatives.
Ensure strong execution of firsthand’s clinical model services and operational goals.
Support a strong clinical and operations dyad partnership by meeting regularly with State Directors and Managers to lead, motivate, and inspire community teams.
Communicate and coordinate with community team leaders regarding Health Guide, Triage Nurse, and Psychiatric services.
Work closely with firsthand's Support team to develop and improve care delivery, clinical quality improvement processes, and outcomes that align with firsthand’s clinical model and strategies.
Provide part-time direct clinical care as appropriate, based on direct reports, non-clinical responsibilities and needs of the market.

Requirements

What you’ll need

Certified APRN in primary care
Certified in psychiatric nursing on the RN or APRN level
5+ years clinical care in a primary or emergency care setting
Prior clinical operational leadership experience, including directly supervising clinicians
Working with and managing a population with challenges such as behavioral health and/or SUD conditions
Working as part of an interprofessional or interdisciplinary team
Developing and delivering educational programs to nurses and affiliated medical staff

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
401(k) with a match
16 weeks parental leave for either parent
15 days/year vacation in your first year (increases to 20 days/year in your second year and beyond)
Supportive and inclusive culture