Application Configuration Analyst

FirstEnergy

Application Configuration Analyst contributing to software and technology enhancement at FirstEnergy. Collaborating for high value product increments in Construction & Design team.

Posted 4/30/2026full-timeAkron • Ohio, Pennsylvania, Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

LinuxOracleSDLCSQLUnix

About the role

Key responsibilities & impact

Documenting processes/procedures and specifications for supported applications
Working independently or with analysts to support requirements gathering and test scenario identification
Developing application interfaces, maintaining reports, and vendor package applications
Unit, integration, performance and stress testing support for application enhancements, upgrades, and patches
Learning and understanding the business processes associated with supported applications
Developing technical designs that meet business needs and support the company’s strategic direction
Properly leveraging the correct technology for the defined requirements
Developing clear documentation for completed products
Investigating and resolving problems with supported applications in a production support environment
Collaborate with software vendors on issue identification & resolution, installation of software, and routine software patching
Understand system interface design & data flows to support complex inbound and outbound interfaces
Follow IT Change Management and Incident ticket processes
Solving complex problems and troubleshooting functionality for issue identification
Consistently delivering high quality results
Project management: e.g., project charter creation, developing and executing work plans, aligning with applicable release schedules, coordinating activities between IT teams, with the business units and with vendors, monitoring progress, tracking of project labor and budget spend, and communicating with stakeholders

Requirements

What you’ll need

Bachelor of Science degree in Computer Science, Information Systems Management, or related technical degree
Experience with Oracle databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views
Analytical skills to resolve problems and think creatively
Ability to learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology
Integration experience utilizing APIs, REST web services, and other integration methods
Demonstrated knowledge of testing processes, standards, and best practices
Experience working on Windows Servers, Linux, and/or UNIX
Excellent interpersonal skills and demonstrated ability to work effectively as part of a team
Highly motivated to work independently and productively but also able to work in a virtual environment
Demonstrated ability to provide software solutions and supporting entire software development life cycle
Proven ability to troubleshoot and solve problems in a production support environment
Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations)

Benefits

Comp & perks

competitive pay plus incentive compensation
company-sponsored pension plan
401(k) savings plan with matching employer contribution
choice of medical, prescription drug, dental, vision, and life insurance programs
skills development training with tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQL QueriesStored ProceduresPackagesViewsAPIsREST web servicesUnit testingIntegration testingPerformance testingStress testing

Soft Skills

Analytical skillsProblem-solvingInterpersonal skillsTeam collaborationMotivationCreativityAdaptabilityCommunicationIndependenceAttention to detail