FIRST

Volunteer Support Specialist

FIRST

full-time

Posted on:

Location Type: Hybrid

Location: 🇺🇸 United States

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Salary

💰 $54,988 - $61,213 per year

Job Level

Mid-LevelSenior

About the role

  • Lead logistics for VRD throughout the year and at major events (e.g., Championship, Community Conference)
  • Manage the volunteer portal, including orders, budget tracking, and vendor relationships
  • Provide administrative support, including supply management, event logistics (orientation, travel, catering), meeting coordination, and file organization
  • Serve as a secondary subject matter expert for VRD systems and provide support to internal and external customers
  • Assist with data management and reporting, including volunteer surveys, evaluations, and analysis in partnership with Research & Evaluation
  • Maintain and update VRD policies and procedures to enhance operations
  • Provide project support for initiatives such as Mentor Development, Aurora, XRP, and Volunteer of the Year recognition
  • Support Championship operations, including Volunteer Central, Volunteer Café, and cross-team logistics coordination

Requirements

  • Typically requires BS/BA or work experience in related discipline
  • Proficiency with Microsoft Office 365 including SharePoint and Teams
  • Prioritization, organization skills and attention to detail
  • Excellent verbal and written communication skills
  • Experience working with both internal and external customers
  • Flexibility to travel 5 - 10% depending on the time of the year
  • Applicants must be authorized to work for ANY employer in the U.S.; no visa sponsorship available
  • Commitment to FIRST® Core Values
Benefits
  • Healthcare Insurance
  • Dental Insurance
  • Vision Insurance
  • Life & AD&D Insurance
  • Supplemental life insurance
  • Voluntary accident and legal plans
  • Income Protection Insurances (STD & LTD)
  • Flexible Work Schedule
  • Hybrid Work Model
  • 160 PTO hours for FT employees
  • 14 paid holidays per calendar year (one is a floating holiday)
  • Paid July 4th Week Holiday Closure
  • 40 hours paid sick leave per calendar year
  • One paid volunteer day per anniversary year
  • Maternity and Parental Leave
  • 401K Retirement Savings Plan (with employer match)
  • Medical and dependent pre-tax flex plans
  • Employee Assistance Program (EAP)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data managementbudget trackingevent logisticssupply managementreportingevaluation analysisproject supportpolicy maintenance
Soft skills
prioritizationorganizationattention to detailverbal communicationwritten communicationflexibility
Certifications
BS/BA
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