Senior Creative Services Specialist

First Tech Federal Credit Union

Senior Creative Services Specialist developing high-quality visual and interactive materials for First Technology Federal Credit Union. Leading complex creative initiatives and collaborating with stakeholders to enhance brand communication.

Posted 7/4/2026full-timeHillsboro • Massachusetts, Oregon • 🇺🇸 United StatesSenior💰 $83,000 - $99,500 per yearWebsite

About the role

Key responsibilities & impact

Lead the concept development, design, and execution of print and digital assets, including brochures, applications, advertisements, websites, blogs, and other visual communications
Translate complex business objectives and messaging into compelling visual content that aligns with brand standards and audience expectations
Manage creative projects or small programs with defined scope, resources, and risks, maintaining accountability for outcomes and deliverables
Apply best practices and experienced judgment to solve multifaceted creative challenges, adapting approaches to new or changing situations
Select and tailor design methods and tools to address initiatives with cross functional considerations or competing priorities
Partner with internal stakeholders to influence creative direction, recommend solutions, and contribute to collaborative problem solving
Ensure brand integrity, quality, and usability across all deliverables by interpreting and applying guidelines in varied contexts
Analyze project outcomes, feedback, or trends to identify opportunities for improving creative effectiveness, workflows, or standards
Provide guidance, coaching, or review of work for less experienced creative team members to support skill development and quality outcomes
Maintain accountability for timelines, resources, and the overall quality of assigned initiatives with minimal day to day oversight.

Requirements

What you’ll need

Bachelors degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)
4 - 6 years of relevant experience
Experience with Adobe Photoshop, Adobe Illustrator, and Figma strongly preferred
Advanced expertise in design principles, branding, visual storytelling, and digital and print production
Proven ability to lead complex creative initiatives and adapt established practices to evolving business needs
Strong analytical and problem solving skills, with the ability to exercise sound judgment in ambiguous or novel situations
Excellent communication, collaboration, and influencing skills, including the ability to mentor others and contribute at a senior professional level.

Benefits

Comp & perks

Traditional medical, dental, and vision coverage
Generous 401K match
Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Creative Project ManagementDigital ProductionPrint ProductionBrandingVisual Communication

Soft Skills

Analytical SkillsProblem SolvingCommunicationCollaborationMentoring