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First Student

Operations Representative

First Student

Operations Rep managing transportation partnerships and providing customer care for school trips. Assisting with onboarding and operational compliance in a safety-focused environment.

Posted 5/13/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact
  • Assist in onboarding transportation partners and managing daily trips
  • Handle daily customer management and client retention
  • Oversee vehicle maintenance and compliance

Requirements

What you’ll need
  • Experience in onboarding and managing transportation partners
  • Strong customer service skills
  • Ability to negotiate and communicate effectively
  • Technical skills to create reports and SOPs

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
report creationSOP development
Soft Skills
customer servicenegotiationcommunication