Senior Analyst

First Stop Health

Senior Analyst leveraging analytics at First Stop Health to improve member engagement and health outcomes through data-driven insights. Collaborating across teams to optimize member lifecycle and support strategic decisions.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in member lifecycle analytics, focusing on engagement, retention, and product adoption metrics. Proficient in leveraging data-driven insights to influence strategic decisions and enhance member experience across cross-functional teams.

Highest-signal resume keywords

Product AnalyticsGrowth AnalyticsSQL ProficiencyProject ManagementHealthcare Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisCustomer Journey AnalyticsEngagement MetricsConversion Funnel AnalysisRetention MetricsProduct Adoption MetricsStatistical AnalysisMeasurement Strategy DesignData Quality ImprovementAnalytical Programming

Soft Skills

Excellent CommunicationAnalytical ReasoningOrganizational SkillsProblem-SolvingCollaboration

Tools & Technologies

Business Intelligence ToolsPythonData InstrumentationReporting Capabilities

Industry Keywords

Member EngagementHealthcare IndustryCross-Functional CollaborationStrategic Business DecisionsExperimentation Culture

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Develop a deep understanding of the end-to-end member lifecycle, analyzing how members engage from eligibility through ongoing care
Identify the highest-leverage opportunities to improve member engagement by analyzing member behavior, uncovering friction throughout the lifecycle, and translating insights into actionable recommendations that shape product, marketing, and operational priorities
Partner closely with cross-functional leaders to define success metrics and measurement strategies for new initiatives
Evaluate the effectiveness of product enhancements, engagement campaigns, operational improvements, and member experience initiatives, helping teams understand what changed, why it changed, and whether to scale, iterate, or pivot
Support a culture of experimentation by identifying opportunities to test new ideas and continuously improve the member lifecycle
Own and professionally manage the Member Growth Analytics scope, driving prioritization based on strategic business objectives and member engagement goals
Serve as the primary analytics partner for cross-functional Member Experience initiatives and working groups, collaborating closely with Product, Marketing, Operations, and executive stakeholders
Ensure projects are effectively scoped, professionally managed, and consistently delivered on time, providing proactive communication on priorities, progress, and risks
Thrive in an evolving environment, using sound judgment to answer important questions even when data, processes, or requirements are imperfect
Balance analytical rigor with pragmatism, identifying the best available approach while clearly communicating assumptions, limitations, and opportunities for further investigation
Partner closely with Product and Data Engineering to recommend enhancements to data collection, instrumentation, metric definitions, and analytical processes that improve our ability to understand and optimize the member lifecycle

Requirements

What you’ll need

Bachelor's degree in Analytics, Data Science, Business, Economics, or a related quantitative discipline required
Minimum of 5 years of experience in product analytics, growth analytics, business intelligence, customer journey analytics, marketing analytics, or similar analytical roles
Experience partnering closely with Product, Marketing and Operations teams to influence strategic business decisions
Demonstrated experience analyzing customer or member behavior, conversion funnels, engagement, retention, product adoption, or other lifecycle metrics
Experience measuring product features, marketing initiatives, experiments, or customer engagement strategies to inform future investment decisions
Familiarity with healthcare analytics or experience in a healthcare-related industry preferred
Advanced analytical and technical skills, including proficiency with SQL, experience using Python (or a similar analytical programming language), and modern business intelligence tools to perform sophisticated analyses
Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously
Strong analytical reasoning, including the ability to define success metrics, design measurement approaches, evaluate initiatives, and identify the underlying drivers of business performance
Excellent communication skills with the ability to present complex analyses clearly and effectively to technical and non-technical audiences
Ability to recognize data integrity issues and partner on improvements to data quality, instrumentation, and reporting capabilities
Comfortable operating in ambiguity, with the ability to synthesize imperfect information, develop thoughtful hypotheses, and provide actionable recommendations without waiting for perfect data.

Benefits

Comp & perks

Various health and medical coverage options
Dental and vision coverage
Disability and life coverage
Monthly medical waiver allowance for waived coverage
Remote-first work environment
Flexible paid time off
Summer Fridays
Employer match 401k plan
Monthly phone stipend
First Stop Health membership benefit providing virtual care solutions