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Sales Clinician
First QualitySales Clinician providing clinical training and support for First Quality’s incontinence products. Partnering with healthcare customers to improve outcomes, utilization, retention, and account growth.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical direction and training for incontinence products, with a strong focus on customer engagement, relationship management, and effective communication with clinical and executive leadership. Proficient in delivering educational programs and presentations while maintaining compliance and knowledge of industry trends.
Highest-signal resume keywords
Registered Nurse (RN), Licensed Practical Nurse (LPN), or Licensed Vocational Nurse (LVN)Clinical Presentation DevelopmentCustomer Relationship ManagementMicrosoft Office ProficiencyTelehealth/Clinical Informatics Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical DirectionClinical EducationBusiness Review DevelopmentAccount ManagementCustomer EngagementOperational EfficiencyClinical SupportPresentation SkillsUtilization InitiativesCompliance Management
Soft Skills
Professional CommunicationRelationship ManagementVerbal CommunicationWritten CommunicationCustomer Service
Tools & Technologies
Virtual Meeting PlatformsMicrosoft OutlookMicrosoft PowerPointMicrosoft Excel
Certifications & Qualifications
Current RN, LPN, or LVN License
Industry Keywords
Incontinence ProductsLong-Term Care (LTC)Home CareRetail HealthcareClinical Best PracticesSales InitiativesCustomer RetentionBusiness Growth
About the role
Key responsibilities & impact- Provide clinical direction and training to customers on utilization of incontinence products
- Support Sales group marketing and sales initiatives by maintaining and developing customer relationships
- Serve as clinical business partner to facility, regional, corporate, and C-suite leadership
- Participate in and present during customer business reviews, clinical and regional meetings, and executive-level discussions
- Collaborate with National Accounts, Sales, and Clinical Leadership on customer retention, business growth, and account strategy
- Manage assigned accounts and clinical initiatives focused on outcomes, customer needs, operational efficiencies, and business objectives
- Develop and deliver business reviews, clinical presentations, and customer-specific content
- Deliver educational programs, sizing initiatives, and other clinical education
- Coordinate on-site visits, webinars, video presentations, and virtual or telephone clinical support
- Provide clinical support for product trials, customer conversions, implementation, education, and account optimization
- Provide clinical guidance across LTC, Home Care, and Retail
- Manage PPD/utilization initiatives and clinically related customer requests
- Maintain clinical support, professionalism, customer service, and compliance with organizational policies
- Maintain knowledge of industry trends, technology, products, and clinical best practices
- Perform related clinical and administrative duties as assigned
Requirements
What you’ll need- Must be an RN, LPN, or LVN with updated and current licenses and certifications
- Experience developing and delivering clinical, medical, business, and executive-level presentations
- Ability to communicate professionally and effectively with clinical leadership, corporate executives, and C-suite stakeholders
- Strong presentation, relationship management, customer engagement, verbal, and written communication skills
- Experience with virtual meeting and presentation platforms
- Proficiency with Microsoft Office applications, including Outlook, PowerPoint, and Excel
- 5 years’ clinical experience preferred
- Telehealth/clinical informatics experience preferred
- Previous medical sales, account management, or customer-facing healthcare experience preferred
Benefits
Comp & perks- Competitive base salary and bonus opportunities
- Paid time off (three-week minimum)
- Medical, dental and vision starting day one
- 401(k) with employer match
- Paid parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4,000 per year on insurance premiums
- Ongoing training and professional development