First Mutual Holding Co.

Social Media Manager

• Design and implement social media strategies aligned with business objectives.
• Create engaging content including text, images, videos, GIFs, reels and stories;
• Monitor and respond to comments, messages, and mentions; foster engagement and build relationships with followers.
• Recommend, buy, and manage social media boosted and sponsored content and advertisements.
• Track performance metrics such as reach, engagement, follower growth, click-through rates; generate reports.
• Work with marketing team members and member banks to execute integrated campaigns.
• Handle escalations or negative feedback professionally, protecting the brand’s reputation.

Social Media Associate

Product Manager

• Assists the department with work assignments such as request reviews, competitive analysis, customer feedback, or feature feedback.
• Learn product management processes and responsibilities to create features or products from scratch.
• Conduct customer analysis and product validations to identify opportunities and make data-based recommendations.
• Participates in internship program activities as presented.
• Other duties as required.

Social Media Associate

Product Management Intern